Skip to main content
Search jobs

Search jobs

Special Programs Operator

Arlington, Virginia Position Type Full Time Req ID: 2021-618627

At Allied Universal®, we continue to build an inclusive, Be Phenomenal® culture that encourages, supports, and celebrates a diverse workplace. It fuels our innovation and connects us closer to our customers and the communities in which we serve. Allied Universal offers so much more than just a job. We offer careers. We take great pride in our promote-from-within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more for all full-time positions! Start your phenomenal career with Allied Universal® today!

Immediate Openining

Full Time $25.00 per hour

Special Programs Operator

Allied Universal is looking to hire a Global Security Operations Center (GSOC) Operator (Special Programs). The GSOC Operator is responsible for assisting company personnel in all concerns that pertain to safety and security for corporate locations around the globe. The individual will work in a virtual/GSOC environment, with a primary focus on managing highly confidential information. The Operator will use a variety of tools that range from internal tracking systems to various web-based programs to support the client’s information management and response protocols. The Operator is required to detect, analyze, and alert others of any incidents which may impact the client’s employees, products, property, or brand image. The operator will action any additional tasks and projects as assigned by the Task Force supervisor.

GSOC Operator (Special Programs)

Department: Amazon Corporate Security

Location: Arlington, Virginia

Employment Type: Full Time

The GSOC Operator (Special Programs) will support Amazon Corporate Security’s GSOC, with specialization in COVID response work. This is a full-time contracted position that is located in the South Lake Union district of Seattle.

Essential Job Functions:

  • Ensures the timeliness, consistency, and accuracy of all information for data entry and report distribution.
  • Utilizes multiple databases concurrently to manage collection of confidential data.
  • Multi-tasks to prioritize completion of an evolving set of tasks in a fast-paced environment.
  • Liaises collaboratively with internal stakeholders for the purpose of data collection and coordination.
  • Escalates high-priority or high-visibility issues, tasks, or concerns appropriately up the management chain for action.
  • Assists company employees in all concerns that pertain to safety and security.
  • Conducts ongoing review of multiple systems and sources to detect potential risks and vulnerabilities to the systems and the information they house.

Additional Job Functions:

  • Notifies and coordinates corporate response by distribution of advisories and other communications.
  • Compiles daily reports and incident reports.
  • Performs other related duties and special projects as required.

Minimum Qualifications and Requirements

  • High school diploma or equivalent required
  • At least 18 years of age
  • As a condition of employment, employee must successfully complete a background investigation and pre-employment drug screening
  • Strong Customer Service skills
  • Excellent written and verbal communication skills
  • Ability to read, write, and speak clearly in English
  • Able to work collaboratively in a team environment
  • Comfortable with high-tech work environment, and constant learning of new tools and innovations
  • Willingness to assist the team with overtime when needed
  • Proficient in Microsoft Windows and Office Suite

Preferred Qualifications:

  • Associate’s degree or 2+ years of equivalent work experience in military, government, corporate security, high-volume call centers, high-volume customer service centers, and/or entry- to mid-level administrative work.
  • International Affairs/Relations/Business, Emergency Management, Political Science, Criminal Justice or related disciplines
  • Experience with technology systems managing a significant volume of data or actions, such as security systems and/or technology supporting fast turnaround of customer service requests.

The above statements are intended to describe the general nature of this job. They should not be construed as an exhaustive list of all responsibilities, requirements, skills, and standards required to perform essential job functions.

Allied Universal® provides unparalleled service, systems and solutions to people and businesses within our local communities, and is North America’s leading security services provider. Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information:

We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.