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Onboarding Coordinator

Carrollton, Texas Position Type Full Time Req ID: 2023-954930

When you join Allied Universal® Technology Services, you are joining one of the fastest growing security systems integrators in North America. Build your career within a fast-paced, dynamic, and diverse environment that combines leading-edge technology solutions - electronic access control, video surveillance, alarm monitoring, emergency communications, robotics, drones, and other smart tech innovative solutions - with physical security solutions to safeguard our clients and our communities.

Allied Universal® is hiring a Onboarding Coordinator. The Onboarding Coordinator is responsible for supporting and coordinating the onboarding process for new employees. The Onboarding Coordinator conducts appropriate pre-onboarding communications; schedules follow-up meetings between new hire and hiring manager; identifies onboarding issues and works to resolve them in a timely manner; and provides input regarding necessary changes to onboarding process. This role also manages KPIs, actions and reports to measure the success of the onboarding process.

RESPONSIBILITIES:

  • Act as new hire advocate and concierge to ensure that newly hired employees understand how to obtain needed information and navigate various employee support systems such as eHub, etc.
  • Create, manage, and report on predetermined KPI metrics
  • Schedule periodic check-in meetings with their hiring manager at predetermined intervals over the course of the first year of employment to ensure effective assimilation and maximum productivity; follow-up as needed to ensure the meetings took place as scheduled and that employee feedback was obtained.
  • Conduct pre-onboarding communication with new hire
  • Coordinate with various departments such as Human Resources, Training, IT and Operations prior to, and following the new hire’s start date to ensure the new hire is provided with all necessary tools, credit cards, uniforms, IT equipment, transportation, etc., on day one of employment
  • Work with Human Resources to ensure that newly hired employees submit all required forms and information on day one of employment
  • Provide feedback to Training, Human Resources, and Hiring Manager pre- and post-onboarding to continuously improve the process
  • Collect new hire feedback, compile, and analyze the feedback, and present the information to AUTS senior management and Human Resources

QUALIFICATIONS:

  • Must possess one or more of the following:
    • High school diploma or equivalent with a minimum of three (3) years of administrative or Human Resources-related work experience
    • Associate’s degree or higher in business administration, management sciences, or related field
  • Minimum of three (3) years of professional or educational experience with Microsoft Office applications
  • Proficient with MS Office Suite (Word, Excel, Outlook, PowerPoint, and SharePoint)
  • Detail-oriented and highly organized
  • Excellent oral, written communication, and follow-up skills
  • Able to manage multiple tasks while meeting strict deadlines
  • Ability to establish and maintain effective working relationships with internal employees
  • Strong organizational, planning, problem solving and prioritization skills.
  • Self-motivated; ability to work with little to no direct supervision

PREFERRED QUALIFICATIONS:

  • WinTeam experience
  • Applicant Tracking System (ATS) experience, preferably iCIMS
  • Prior Human Resources or Recruiting experience

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.