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Account Manager

Duluth, Minnesota

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The Account Manager is responsible for coordinating and overseeing Security Operations and Security Professionals for the account to which they are assigned. The position is also responsible for maintaining client relations, directing, coordinating and overseeing all activities of the onsite Security staff, including hiring, supervisory development, training and operations functions at the assigned properties in accordance with client requirements and company standards. In addition the Account Manager is tasked to meet or exceed financial & operational goals; provide quality customer service. Maintains or oversees maintenance of weekly operating schedules and completion of payroll for assigned security personnel. Provides after-hour emergency response as required. We offer Paid New Hire Orientation, Medical, Dental, Vision and 401K for Full time positions.

  • Full Time
  • JOB LEVEL: Mid-Level
  • Travel: Yes (occasional)
  • aarp logo

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Culture

  • OUR CORE VALUES MAKE US PHENOMENAL: Trusted, Reliable, Forward-Thinking, Courageous, Caring, Nimble and Responsive
  • Our shared sense of duty to our customers and to one another, a dedication to a customer experience that is an industry standard
  • Our relationships are at the heart of everything we do, each and every day.

Career Path

Allied Universal offers many career paths to support your immediate and future success.

  • Regional President

  • Regional Vice President

  • General Manager

  • Branch Manager

  • Director of Operations

  • Client Manager

  • Operations Manager

  • Account Manager

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"We do exciting and fulfilling work that protects people and assets, and that feels good"

Rewards

From the time our Professional Security Guards are hired, Generally, excluding some clients and unions, employees are eligible for health and welfare benefits 1st of month following 60 days of employment. For 401(k) eligibility employees are eligible after 6 months of service.”

Benefits

  • Healthcare (Medical/Dental/Vision)

  • Service Anniversary Bonus

  • 401k Retirement Plan

  • Company-Paid Life Insurance

  • Recognition & Rewards Programs

  • Employee Assistance Programs

  • Employee Discount Program

  • Tuition Discount Program

  • Training & Career Development Programs

Responsibilities

Account Manager Position Type Full Time Req ID 2021-665164

Allied Universal Janitorial Services® is uniquely capable and personally committed to delivering exceptional janitorial services. Earning the industry’s highest awards and certifications through our industry-leading training program, implementation of proprietary technology and our thorough transition plan, AUJS has all of the resources needed to ensure we keep a client’s facility both clean and green.

All full-time positions offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more! We pride ourselves on fostering a promote from within culture.

Start your phenomenal career with Allied Universal Janitorial Services® today!

Allied Universal Janitorial Services is seeking the position of an Account Manager. For all full-time positions, we offer medical, dental and vision coverage, life insurance, 401K, sick pay (in states where required), employee assistance programs, company discounts, perks and more! We also offer part-time and flexible schedules!

As an Account Manager for Allied Universal Janitorial Services, you will be responsible for routinely performing constant reviews and assessing the overall needs of the client and property and will make informed recommendations to management. The ideal candidate will have prior experience in operations, floor care, maintenance, and payroll while utilizing an effective, collaborative leadership approach to inspire respect and trust among team members!

Job Responsibilities

  • Use effective methods to keep staffing at acceptable levels, working within budgeted hours and expenses.
  • Manage each department daily activities and work schedule to ensure proper preparation and adequate staffing daily and for special events.
  • Train and manage staff--setting site operational goals for each department, regularly assessing performance, and quickly making effective corrections to performance and conduct, including retraining, employee corrective action and development plans.
  • Process new hires, scheduling, and payroll paperwork for all personnel.
  • Measure department effectiveness through quality inspections and adjust as goals change or need improvement.
  • Collaborate with and schedule contractors for electric, plumbing, and HVAC needs.
  • Purchase and maintain appropriate and adequate supplies and inventory for the property.
  • Ensure the proper maintenance of all equipment by making arrangements for repair and/or replacement of used and damaged equipment to avoid service disruptions.
  • Additional duties assigned by the Regional Manager and/or mall management.

Qualifications/Requirements

  • Be at least 18 years of age with high school diploma or equivalent for full time positions.
  • Certain positions may require successful completion of a background investigation and a drug screen in accordance with all federal, state, and local laws.
  • Effective communication skills with customer, patrons, and employees- assisting others in a friendly and engaging manner at all times.
  • Excellent written, verbal, and customer service skills.
  • Knowledge of cleaning chemicals and supplies.
  • Possess the integrity and ability to work independently and/or collaboratively in a team environment.
  • Experience in operations, diagnostics and maintaining HVAC/chiller systems.
  • Possess strong maintenance skills/knowledge and computer proficiency.
  • Make a professional impression, both in appearance and conduct with highly effective verbal and written communication skills.
  • Exudes confidence and comfort in interacting effectively with all management levels.
  • Willingness to work hands-on and where needed, alongside the staff.
  • Passion to embrace change with the ability to modify goals and directives quickly.
  • Capable of multi-tasking, using independent judgment, and solid decision-making.
  • Sound knowledge of OSHA and safety standards for housekeeping, maintenance, and landscaping programs.
  • Knowledge of cleaning chemicals and supplies.
    • Ability to operate machinery including high lifts, motorized tools, and vehicles.
    • Ability to climb ladders and walk the rooftop of the facility.
    • Ability to lift and carry up to 30 pounds.
    • Ability to bend, stoop, kneel, reach overhead, drive, and operate equipment frequently and repetitively.
    • Ability to be on call 24 hours a day, 7 days a week, and 365 days a year to handle any requests and/or incidents at the site.
    • Must be flexible and able to adapt to variable shift hours, including possible weekends and nights, as needed by the company
    • Reliable transportation is required.

Allied Universal® provides unparalleled service, systems and solutions to people and businesses within our local communities, and is North America’s leading security services provider. Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information:  www.AUS.com.

We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity  Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.

Allied Universal® provides unparalleled service, systems and solutions to people and businesses within our local communities, and is North America’s leading security services provider. Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information:  www.AUS.com.

 

We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity  Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.