Security Officer - Healthcare Front Desk

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Healthcare Front Desk in Hartford, CT, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Security Professional with Allied Universal, you will be the first point of contact in a dynamic healthcare location. Your role involves monitoring entry points, greeting and assisting guests and staff, and responding to inquiries while maintaining a professional presence. You will help to deter security-related incidents and contribute to a welcoming environment through outstanding communication and customer service. Join a team that values integrity, teamwork, and putting people first, where your commitment to reliability and innovation makes a real impact every day.

Position Type: Full Time

Pay Rate: $21.03 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide excellent customer service to visitors, staff, and/or patients by following security-related procedures and site-specific policies at the front desk.
• Monitor access to the location, verifying identification and credentials of individuals entering and exiting as required.
• Respond to incidents and critical situations at the front desk in a calm, problem-solving manner, following established protocols.
• Document and report security-related incidents, observations, and/or irregularities to the appropriate personnel.
• Support Allied Universal emergency response activities as appropriate for the location, including alerting emergency services or designated contacts when necessary.
• Assist with visitor management processes, including providing directions, answering inquiries, and maintaining visitor logs.
• Maintain a professional presence at the front desk to help to deter unauthorized activity or behavior.

Minimum Requirements:

• At least one year of security-related experience is required.
• Proof of high school diploma or GED is required.
• Customer service experience is preferred.
• The ability to lift more than 20 pounds is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.