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Benefits Specialist

Santa Ana, California Position Type Full Time Req ID: 2019-329881

We are North America’s leading security services provider with over 200,000 phenomenal employees. At Allied Universal, we pride ourselves on fostering a promote from within culture.  There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team.  In fact, over 65% of our managerial positions are filled by internal candidates.

For all full-time positions, we offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more! We also offer part-time and flexible schedules!

Start your phenomenal career with Allied Universal today!

This position is responsible for providing assistance with the benefits administration of group benefits programs, including group health, dental, vision, short-term and long-term disability, life insurance, flexible spending plan, 401(k) plan, and retirement plans on a daily basis.  

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:  Those duties necessary to meet the minimum requirements of the position.  Other duties may be assigned:

  1. Customer service, research, and resolution with employee inquiries, carrier/file auditing, HRIS and Benefits systems maintenance, data entry of new enrollments, and benefit changes.
  2. Monitor and respond to incoming emails from the Employee Benefits Email box.
  3. Coordinate daily benefits processing, including handling enrollments, COBRA, terminations, qualifying life event changes, beneficiaries, disability, accident and death claims, National Support Orders, and Employee and Wage verifications. Oversee maintenance of employee benefits files, maintain group benefits database, and update employee records.
  4. Provide customer service support to internal and external customers.
  5. Document and maintain administrative procedures for assigned benefits processes. Ensure compliance with applicable government regulations. Ensure timeliness and accuracy of required reporting and fees.
  6. Assist with special projects as assigned by Vice President, Benefits.

QUALIFICATIONS:  To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and/or experience required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s Degree in a related field with 3-5 years of benefit administrative experience in a fast-paced environment.
  • Working knowledge of commonly used human resources concepts, labor laws, and practices required.
  • Excellent demonstrated ability to maintain sensitive information in a strictly confidential manner, exhibiting a high degree of ethics, professionalism, and service orientation in all activities and all interactions with internal and external individuals.
  • Must be a proactive problem solver and team player with an above-average attention to detail and accuracy. Must exhibit a high degree of flexibility and initiative with the ability to effectively operate with limited supervision.
  • Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
  • Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
  • Must be highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology.
  • Professional, articulate and able to use good independent judgment and discretion. Must have proven ability to maintain correspondence, discussions and materials in strictest confidence.  Must be able to work overtime as needed.
  • Current state driver’s license, clean driving record (no points in prior 3 years), minimum level of insurance as required by Company policy, and ability to safely operate a vehicle required.
  • Professional, articulate and able to use good independent judgment and discretion.
  • Outstanding verbal and written communication skills required. Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required. 

PHYSICAL/MENTAL REQUIREMENTS AND WORKING ENVIRONMENT:

  • While performing the duties of this job, the employee is regularly required to use both hands, is frequently required to stand, sit, stoop, talk and hear (communicate verbally in person and via regular telephone equipment), and must be able to read computer screens, correspondence and reports in English.
  • The employee must constantly walk, stand, reach with both hands and arms, and must be able to drive a vehicle. The employee may occasionally lift and/or move up to 25 pounds.  May be required to climb stairs on an intermittent basis at client sites. 
  • The job is generally performed in an office setting; however, during site visits the employee may be subject to adverse conditions such as rain, cold or heat for short periods of time.
  • The ambient noise level is usually quiet, consisting of normal conversations, business machines (copiers, printers, etc.) and telephones, but occasionally may be above-normal for portions of the shift.
  • The employee must be able to concentrate on details, work under deadline pressures, apply sound logic and judgment, and prioritize tasks and responsibilities.
  • Must be able to focus and multi-task in a busy environment, with the ability to successfully handle stressful situations in a calm and professional manner. Includes being able to effectively manage multiple employees with diverse personalities and engage them to perform at optimum levels.
  • Must be able to clearly speak, read and write English.

Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. With over 200,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information:  www.AUS.com.

 

We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.

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  • Human Resources, Santa Ana, California, United StatesRemove