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Wage and Hour Compliance Manager

Santa Ana, California Position Type Full Time Req ID: 2020-393637

We are North America’s leading security services provider with over 200,000 phenomenal employees. At Allied Universal, we pride ourselves on fostering a promote from within culture.  There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team.  In fact, over 65% of our managerial positions are filled by internal candidates.


For all full-time positions, we offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more! We also offer part-time and flexible schedules!


Start your phenomenal career with Allied Universal today!


  • Manage, oversee, and ensure completion of branch/site self-audit to ensure compliance with federal, state and local wage and hour and labor laws.
  • Use independent judgment to identify sites for audit, and develop comprehensive audit plans with schedules for primary audits and follow up audits.
  • Conduct desk audits and travel to branches/sites to assess wage and hour practices, review relevant written materials, and interview managers, supervisors and security officers to assess wage and hour practices and compliance.
  • Supervise and direct internal and/or external wage and hour compliance auditors.
  • Document audit processes and results in a comprehensive and easily understandable report.
  • Formulate remedial plans and recommendations to ensure ongoing compliance with wage and hour laws, which can be effectively implemented, including providing relevant training. Address issues identified through audits, claims, or lawsuits by working closely with management and Human Resources.
  • Follow up with site/regional management to ensure the effective implementation of audit recommendations.
  • Develop and/or update wage and hour training curriculum for classroom and on-line settings.
  • Travel to branches/sites throughout the applicable regions to provide comprehensive wage and hour training.
  • Prepare organized and regular written tracking and reporting to the Associate Counsel - Employment Practices.
  • Track and assign handling of wage and hour claims filed with administrative agencies. Provide support for HR on handling of wage and hour claims.


  • Present audit findings, verbally and physically, to all levels of Company.
  • Identify patterns and trends in wage and hour compliance and report on same.
  • Prepare legal alerts on wage and hour topics to be circulated to management.
  • Investigate wage claims and/or complaints that are potentially indicative of potential systemic problems.
  • Assist Legal Services Group, Human Resources, and management with investigation and defense of wage claims and audits.
  • Support Legal Services Group and external counsel’s investigation and defense of lawsuits.

QUALIFICATIONS:To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and/or experience required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s Degree in a business/related field or equivalent experience is required.
  • Must have demonstrated knowledge of effective auditing procedures/techniques.
  • Must have a solid understanding of the federal and California state and local wage and hour laws, including proceedings before the California Division of Labor Standards and Enforcement. Must be willing to learn non-California state and local wage and hour laws when needed.
  • Must have significant experience working with wage and hour compliance issues in either a corporate in house or law firm/litigation setting.
  • Experience as an auditor preferred; Human Resources and/or payroll experience is a plus.
  • Experience developing, updating, and delivering training programs is preferred.
  • Must possess ability to gather detailed information, synthesize data, and present the same in an easily understandable manner.
  • Must have the flexibility and ability to travel when needed, up to 30% or more of the time, as required.
  • Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments, and effectively manage deadlines.
  • Must be highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology.
  • Punctual, dependable, professional, articulate and demonstrates good independent judgment and discretion. Must have proven ability to maintain correspondence, discussions, and materials in strictest confidence.  Must be able to work overtime as needed.
  • Current state driver’s license, clean driving record (no points in prior 3 years), minimum level of insurance as required by Company policy, and ability to safely operate a vehicle required.
  • Outstanding verbal and written communication skills required. Ability to successfully interact at all levels of the Company, including with management and clients. 


Allied Universal is an Equal Opportunity Employer committed to hiring a diverse workforce.  Allied Universal will provide qualified individuals with reasonable accommodations pursuant to the Americans with Disabilities Act and/or any other applicable state or local laws.  We are committed to hiring veterans and reservists. Since 2013, we have hired over 25,000 heroes.

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