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Security Area Account Manager

Warner Robins, Georgia

The Account Manager is responsible for coordinating and overseeing Security Operations and Security Professionals for the account to which they are assigned. The position is also responsible for maintaining client relations, directing, coordinating and overseeing all activities of the onsite Security staff, including hiring, supervisory development, training and operations functions at the assigned properties in accordance with client requirements and company standards. In addition the Account Manager is tasked to meet or exceed financial & operational goals; provide quality customer service. Maintains or oversees maintenance of weekly operating schedules and completion of payroll for assigned security personnel. Provides after-hour emergency response as required.

  • Full Time
  • JOB LEVEL: Mid-Level
  • Travel: Yes (occasional)

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Success Profile

What makes a successful Account Manager at Allied Universal?
Check out the top traits we’re looking for and see if you have the right mix.

  • Leadership
  • Trust Worthy
  • Team Player
  • Perceptive
  • Responsible
  • Proactive

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Culture

  • OUR CORE VALUES MAKE US PHENOMENAL. Efficient & Effective, Obsessively Focused on Results, Client Focused, Nimble, Fast and Responsive, United as a Team
  • Our shared sense of duty to our customers and to one another, a dedication to a customer experience that is an industry standard
  • Our relationships are at the heart of everything we do, each and every day.

Career Path

Allied Universal offers many career paths to support your immediate and future success.

  • Regional President

  • Regional Vice President

  • General Manager

  • Branch Manager

  • Director of Operations

  • Client Manager

  • Operations Manager

  • Account Manager

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"There is a mission, philanthropy, that we stand for… we do exciting and fulfilling work that protects people and assets, and that feels good"

Rewards

From the time our Professional Security Guards are hired, Generally, excluding some clients and unions, employees are eligible for health and welfare benefits 1st of month following 60 days of employment. For 401(k) eligibility employees are eligible after 6 months of service.”

Benefits

  • Healthcare (Medical/Dental/Vision)

  • Service Anniversary Bonus

  • 401k Retirement Plan

  • Company-Paid Life Insurance

  • Recognition & Rewards Programs

  • Employee Assistance Programs

  • Employee Discount Program

  • Tuition Discount Program

  • Training & Career Development Programs

Responsibilities

Security Area Account Manager Position Type Full Time Shift Type Afternoon,Evening,Morning,Overnight Req ID 2020-425970

Summary:

Retail Portfolio Manager coordinates and oversees retail operations for all shopping center properties for which they are assigned. Directly responsible for the Security Directors/Account Managers and security staff at the shopping centers. Responsible for maintaining client relations, directing, coordinating and overseeing all activities of the onsite security staff, including reporting, training, supervisory development, and day-to-day operational functions in accordance with client requirements and company standards.


Seeking an experienced, security industry professional to serve as the Retail Portfolio Manager for a portfolio of premier shopping centers in the Southern California market. Individual must be a progressive thinker and possess the ability to build/motivate a team, communicate well with the client, and develop a winning strategy for the delivery of our services. Practical knowledge is needed in the areas of law enforcement procedures, technical writing, civil/criminal law, security planning, emergency preparedness procedures, investigative procedures, training programs and personnel management.


The right candidate will be a strong leader with superior problem solving skills who is disciplined yet approachable. If you are a dynamic leader with a passion for service excellence, who inspires the best from their team, and you have the ability and requisite experience necessary, please consider joining our Retail Division management team.


RESPONSIBILITIES INCLUDE:
• Directs multi-functional security teams while simultaneously working with mall management to achieve common goals of a safe and secure center;
• Conducts ongoing risk analyses and makes direct recommendations to limit security vulnerabilities;
• Coordinates all aspects of security program execution at assigned locations;
• Responsible for supervising, motivating, coaching, and developing team of Security Professionals;
• Conducts interviews and makes placement decisions for Security Directors/Account Managers;
• First point of contact for on-site Security Directors/Account Managers regarding performance, operations, emergency response activities, and department needs.


QUALIFICATIONS INCLUDE:
• Four (4) year college degree or an equivalent combination of education and related security industry experience required;
• Applicants must have prior security management experience, retail shopping  center environment highly preferred;
• Prior retail security/public safety/law enforcement experience with command level roles a plus;
• Prefer candidates with experience managing multiple accounts over a diverse geographical area;
• Previous or current experience living and working in the Southern California market is preferred;
• ASIS Board Certified Protection Professional (CPP) highly preferred.

EOE/Minorities/Females/Vet/Disability 

Allied Universal is an Equal Opportunity Employer committed to hiring a diverse workforce.  Allied Universal will provide qualified individuals with reasonable accommodations pursuant to the Americans with Disabilities Act and/or any other applicable state or local laws.  We are committed to hiring veterans and reservists. Since 2013, we have hired over 25,000 heroes.

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