Quality Assurance Manager

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

The Strategy and Assurance Specialist role is an exciting, challenging, dynamic and highly visible role supporting Global Security Leadership. The Strategy and Assurance Specialist will take initiative, problem-solve, exercise innovative thinking, handle multiple projects at once, successfully prioritize said projects, and meet deadlines in a fast-paced environment.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Those duties necessary to meet the minimum requirements of the position. To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

• Legal and industry research; research new and amended regulations relating to security topics (i.e., background check investigations, CCTV, Workplace Violence Prevention, etc.) to assist the Strategies and Initiatives Program
• Issue management; work with Global Security leadership and subject matter experts to manage, track, and remediate compliance findings resulting from corporate audits, application reviews, and other internal and external assessments
• Project management; manage and/or support strategy initiatives and ongoing projects and proposals (i.e., compliance, regulatory, and/or administrative)
• Improve existing processes; coordinate semi-regular meetings to help develop more efficient and mature procedures and processes with a mindset of discovering better ways of operating
• Quality control; compile responses to requests for Requests for Proposal, Requests for Information, Due Diligence, SIG, and Security Questionnaires including communicating with business submitters (internal customer staff)
• Work on special projects and high priority initiatives as assigned by the Client
• Conduct legal research to ensure appropriate Integration of new requirements and Information
• Regulatory change management as part of the regulatory program
• Conduct business impact analyses relating to new and amended regulations
• Develop/source and implement security training programs and track and manage completion of training
• Manage and maintain multiple inventories including regulations, controls, policies, procedures, and other Global Security documents
• Develop job aids and other supplementary documents to improve processes and programs
• Assist client assurance team with day-to-day tasks as well as long-term projects and initiatives
• Manage compliance findings and track their progress through remediation, risk acceptance, and closure
• Support assurance planning and testing of controls
• Contribute to establishing and maintaining programming processes and practices within the compliance and client assurance programs which effectively ensure that the program remains current and covers requirements
• Maintain a strong sense of urgency to accomplish tasks, solve problems, and produce results
• Maintain relationships with and support of Client Business Unit

BASIC QUALIFICATIONS: The basic qualifications listed below are representative of the relevant knowledge, skills, and/or experience required in order to be hired. These are the requirements that we have determined are the minimum a candidate must have in order to be successful in this role.

Requirements:

• Bachelor’s degree in Business Management, Legal Studies, or Criminal Justice, or related field of study
• Minimum of four (4) years of experience with client assurance, law, or compliance
• Exceptional interpersonal skills and experience across organizational functions. Must have the ability to comfortably Interact and communicate with all levels of the organization.
• Strong skills and proficiency in Microsoft Office Suite (teams, SharePoint, Outlook, Word, Excel and PowerPoint) and collaboration tools including CISCO WebEx and supporting video -teleconferencing media.
• Ability to adapt to shifting priorities, meet deadlines, and effectively execute in a fast paced environment.
• Consistently displays sound ethics, good judgment, and has a proven ability to handle highly confidential and sensitive information with discretion.
• Master’s or Juris Doctor degree in Business Management, Legal Studies, or Criminal Justice

Salary up to $100,000 / year

Position is based in Washington, DC

Benefits:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.