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Security Systems Technician

Cambridge, Massachusetts

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Security Systems Technician Position Type Full Time Shift Type Afternoon,Morning Req ID 2024-1199139 Work Days Available Monday - Friday

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Allied Universal is seeking full time security System Technicians to oversee a Corporate office in Cambridge, MA

Pay range between $25 and $30 an hour

Security experience of 3 - 5 years beneficial to position

Monday through Friday mornings

DailyPay available

Paid orientation and Paid training

The Security Systems Specialist is responsible for the support of all physical security systems including access control, CCTV operations, and dedicated alarm systems on a global wide spectrum. This position will also serve as the point of contact for training users to operate the access control, CCTV, and alarm systems.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Those duties necessary to meet the minimum requirements of the position. Other duties may be assigned:

  • Responsible for the maintenance and day-to-day operations of all access control and CCTV operations globally; this includes monitoring and troubleshooting problems with physical security equipment, servers, and workstations on a global level
  • Develop and implement a preventive maintenance program based on vendor data and quality control standards
  • Serve as the main point of contact for all issues relative to corporate ID badging, access control, CCTV, and alarm systems on a global wide spectrum
  • Act as the department representative interacting with service/project integrators for repair and maintenance of all access, CCTV, and alarm systems
  • Develop site proposals (quantity varies depending on client needs); develop site planning and construction plan reports (quantity varies depending on client needs)
  • Development of training materials; serve as the department’s trainer for all users of the corporate security access, CCTV, and alarm systems
  • Create ID/Access Badges for new employees and contractors across the global platform
  • Assist with system/site design and improvement recommendations
  • Participate in project or service-related conference calls and meetings to align with project/service needs
  • Maintain up-to-date documentation of the department’s processes and procedures; maintain up-to-date documentation of service and project logs for all access control, CCTV, and alarm systems. Provide reports as needed
  • Responsible for ensuring all necessary personal certifications to perform responsibilities are current
  • Advise on technological trends in systems management

BASIC QUALIFICATIONS: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required in order to be hired. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Formal Education, Licenses, and Certifications Required:

  • Must possess a high school diploma or equivalent

Type and Length of Specific Experience Required:

  • Must possess a minimum of two (2) years of experience with security systems to include basic programming and operations management of access control, CCTV, and intrusion alarms; specifically, Lenel OnGuard and Genetec Security Center

Knowledge and Skills Required:

  • Effective oral and written communication skills
  • Knowledge of Word, Excel, Power Point, etc.
  • Ability to effectively communicate verbally and in writing
  • Must be able to work a flexible schedule to accommodate international business hours
  • Able to identify critical issues quickly and accurately

OTHER RELATED ATTRIBUTES THAT WOULD ENHANCE HIRING CONSIDERATION:

These are other criteria that may enhance the hiring decision but would not rule out the candidate for consideration if not present.

  • Basic understanding of network technology
  • Self-driven and possess strong analytical and problem-solving skills
  • Ability to work independently and with a team
  • Ability to prioritize and complete tasks within defined deadlines
  • Ability to learn new concepts quickly
  • Identify and resolve critical issues quickly and accurately
  • Customer service skills by aiding customers, employees, and visitors in a courteous and professional manner
  • Has cultural awareness and sensitivity

PHYSICAL REQUIREMENTS AND ENVIRONMENT:

  • Office setting with minimal to no exposure to extreme temperatures
  • Major activities include interfacing with site and contractor personnel; working on PC while sitting; telephone use
  • Physical effort is limited, to include standing, bending, light lifting, and stretching and reaching
  • Must be able to submit to drug screening to the extent permissible by law
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Career Path

Allied Universal offers many career paths to support your immediate and future success.

  • Regional President

  • Regional Vice President

  • General Manager

  • Branch Manager

  • Director of Operations

  • Client Manager

  • Operations Manager

  • Field Supervisor

  • Shift Supervisor

  • Professional Security Officer

Back to Job Navigation (Career Path)

"We do exciting and fulfilling work that protects people and assets, and that feels good"

Rewards

From the time our Professional Security Guards are hired, Generally, excluding some clients and unions, employees are eligible for health and welfare benefits 1st of month following 60 days of employment. For 401(k) eligibility employees are eligible after 6 months of service.”

Benefits

  • Healthcare (Medical/Dental/Vision)

  • Service Anniversary Bonus

  • 401k Retirement Plan

  • Company-Paid Life Insurance

  • Recognition & Rewards Programs

  • Employee Assistance Programs

  • Employee Discount Program

  • Tuition Discount Program

  • Training & Career Development Programs

View All of Our Available Opportunities

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