Inside Sales Representative
Carrollton, Texas
Position Type: Full Time
Req ID: 2026-1603454
Date posted: 05/29/2026
Allied Universal® is hiring a Inside Sales Representative (ISR). The Inside Sales Representative (ISR) is a driven inside sales professional passionate about technology and customer success. The Inside Sales Representative will play a pivotal role in driving growth by connecting with inbound B2B clients, qualifying leads, and closing transactional technology sales. This role collaborates with cross-functional teams to deliver tailored solutions and ensure seamless customer experience from initial contact to post-sale support.
- Talk with businesses who are already interested, understand what they need, and help them choose the right security solution
- Own the process from start to finish, from the first conversation through the quote and next steps
- Work closely with internal teams to make sure everything runs smoothly and the customer has a great experience
- Work in-office in Carrollton each day, collaborating closely with your team in a fast-paced, hands-on environment
RESPONSIBILITIES:
Lead Qualification and Consultative Selling:
- Respond promptly to inbound b2b client referrals from existing clients and internal teams
- Conduct discovery calls to assess customer needs and recommend Allied Universal Technology Services solutions (video surveillance, access control, alarm monitoring, managed services)
- Present clear, value-driven proposals and pricing quotes to prospective clients
Sales Process & Pipeline Management:
- Create and manage quotes using approved tools (e.g., WeSuite)
- Maintain accurate records and opportunity notes in CRM (Salesforce)
- Track key performance indicators (KPIs) such as lead response time, conversion rate, win rate, bookings, and sales cycle time
- Participate in weekly pipeline and forecast reviews with the Inside Sales Manager
Collaboration and Customer Experience:
- Coordinate with operations, technology integration, and client success teams for smooth transitions and customer satisfaction
- Ensure clear documentation of scope and expectations throughout the sales process
- Deliver a professional, responsive experience across calls, emails, and digital channels
Compliance and Contracting:
- Support contracting using standard terms and addenda
- Adhere to AUTS sales process controls, documentation standards, and data quality requirements
QUALIFICATIONS (MUST HAVE):
- Must possess one of the following:
- Bachelor’s degree in Business or related field
- Associate’s degree in Business or related field, with 2+ years of inside sales experience
- High school diploma with 4+ years of inside sales experience
- Minimum of one (1) year of B2B inside sales experience
- Proficiency in Salesforce or comparable CRM tools and Microsoft Office
- Excellent communication and interpersonal skills
- Demonstrated consultative selling capability—discovery, objection handling, solution fit, and closing
- Highly organized, detail oriented and goal driven
- Adaptable to fast-paced, growth-oriented environments.
PREFERRED QUALIFICATIONS (NICE TO HAVE):
- Experience in security technology, SaaS, or B2B technology sales
- Exposure to integrated guarding and technology solution sales or managed services environments
- Background in process improvement, change management, or sales enablement initiatives
BENEFITS:
- Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
- Eight paid holidays annually, five sick days, and four personal days
- Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
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