Security Shift Supervisor - Retail

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Position Overview:

We are seeking a Full-Time Security Supervisor to oversee security operations at a retail location in downtown Chicago. The ideal candidate will have prior security experience, leadership skills, and proficiency with computers or tablets.

Job Details

• Compensation: $20.00 / hour
• Employment Type: Full-Time
• Shifts Available: Afternoon & Evening
• Shift Hours: 2 PM – Midnight
• Workdays: Wednesday, Thursday, Friday, Saturday

Requirements

• 1+ years of security experience
• Supervisory experience required
• Comfortable using a computer or tablet

Responsibilities

• Supervise security personnel and ensure all policies are enforced.
• Monitor and patrol the retail location for safety and security.
• Respond to incidents and emergencies promptly and professionally.
• Provide excellent customer service while maintaining a secure environment.
• Complete reports and utilize technology for documentation.

This role is ideal for a proactive and detail-oriented leader looking to advance their security career in a high-traffic retail setting. Apply today!

Allied Universal Services is currently searching for a Professional Security Shift Supervisor.

This is a Swing Shift Supervisor role which means you may be required to change their work schedule to match another supervisor who is on vacation or sick leave until further notice. A shift supervisor will need to supervise the dispatch center, manage employee breaks, observe 80+ cameras, and address all security and safety issues across all sites as part of the security contract. The Shift Supervisor will act as a liaison between Site Supervisor, Account Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Schedule: Tuesday, Wednesday, Thursday, Friday (4 days)

Shift: 2pm-midnight (10 hours)

Hours per Week: 4 days/week x 10 hours = 40 hours per week

Note: This Supervisor role Hours and shifts may change to match another supervisor while they are on Leave or Vacation.

Qualifications/Requirements:

• High school diploma or equivalent required
• At least 18 years of age
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
• Must be able to frequently prepare written reports and logs in neat, legible handwriting;
• Must be able to read and understand all operating procedures and instructions

• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites
• Ability to handle both common and crisis situations at the client site, calmly and efficiently
• Display exceptional customer service and communication skills
• Ability to handle crisis situations at the client site, calmly and efficiently
• Able to:
• Work in various environments such as cold weather, rain/snow or heat
• Occasionally lift or carry up to 40 pounds
• Climb stairs, ramps, or ladders occasionally during shift
• Stand or walk on various surfaces for long periods of time

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.