Security Officer - Front Desk

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Security Officer - Front Desk in Englewood, CO, you will serve and safeguard clients in a range of industries such as Aero/Defense and more .

As a Front Desk Security Professional with Allied Universal at a leading aerospace and defense location, you will be the first point of contact for employees, visitors, and contractors. Your primary responsibilities will include managing access control, verifying credentials, and providing a welcoming presence while helping to deter security-related incidents. You will utilize computer or tablet systems to monitor entry and exit activity, respond to inquiries, and deliver outstanding customer service. This role is ideal for individuals who are comfortable interacting with people, have experience in customer service, and are interested in supporting a high-profile environment. At Allied Universal, we value agility, reliability, and innovation, and we foster a caring culture that puts people first. Join our team and contribute to a collaborative environment where integrity and teamwork drive everything we do.

Position Type: Full Time

Pay Rate: $24.18 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to visitors, employees, and contractors by following security-related procedures and site-specific policies at the front desk.
• Monitor access to the location, verifying identification and credentials of individuals entering the premises.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Maintain detailed logs and reports of daily activities, visitor check-ins, and any security-related incidents.
• Communicate professionally with staff and guests, addressing inquiries and providing information as needed.
• Support emergency response activities as directed by site management and Allied Universal protocols.
• Assist in helping to deter unauthorized access and/or suspicious activity through attentive observation and prompt reporting.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• CPR and First Aid certification is preferred.
• CPR certification is preferred.
• Experience using a computer or tablet is preferred.
• Access control or badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.