GSOC Operator
Holly Springs, North Carolina
GSOC Operator
Holly Springs, North Carolina Position: Type Full Time Req ID: 2024-1301669 Date posted: 11/12/2024Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!
As a GSOC Operator, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. The Global Security Operations Center (GSOC) Operator, under guidance of GSOC Supervisor, is responsible for assisting company personnel in all concerns that pertain to safety and security for corporate locations around the globe. The individual will work in a GSOC environment, monitoring several screens. The Operator will use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open-source media, Internet, and in-house tools. The Operator is required to detect, analyze, and alert others of any incidents which may impact the client’s people, products, property, or brand image. These may range from extreme weather conditions, political instability, crime, terror, to technical failures.
Schedule will run on a Modified Dupont Schedule working 4 teams on a 28-day cycle with 12-hour shifts
Full Time
Must be 21 and Over
Must Have a Valid Driver's License and Clean Driving Record
At Least 1 Year of Security Experience
Comfortable Using Computers and Smart Devices
Experience Monitoring Alarms and Cameras
Must Be Clean Shaven
$21.50 / Hour
RESPONSIBILITIES:
- Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
- Respond to incidents and critical situations in a calm, problem solving manner
- Investigate alarms and respond by sending security patrol, or alerting Fire services or Police as needed
- Assist company employees in all concerns that pertain to safety and security
- Monitor travel safety and security of company’s employees
QUALIFICATIONS:
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
- Possess a high school diploma or equivalent, or five (5) years of verifiable experience
- Minimum of two (2) years of military, law enforcement, government, or security experience
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
*A valid driver’s license will be required for driving positions only
BENEFITS:
- Medical, dental, vision, basic life, AD&D, and disability insurance
- Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
- Eight paid holidays annually, five sick days, and four personal day
- 40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
After submitting your application, keep an eye out for an email or text with a link to start your HireVue Digital Interview. It's a quick and easy way to move your application forward, and you could even receive an offer in just a few days instead of waiting weeks! Learn more about digital interviews.
Career Path
Allied Universal offers many career paths to support your immediate and future success.
- Regional President
- Regional Vice President
- General Manager
- Branch Manager
- Director of Operations
- Client Manager
- Operations Manager
- Field Supervisor
- Shift Supervisor
- Security Professional
We do exciting and fulfilling work that protects people and assets, and that feels good
Rewards
From the time our Professional Security Guards are hired, generally, excluding some clients and unions, employees are eligible for health and welfare benefits 1st of month following 60 days of employment. For 401(k) eligibility employees are eligible after 6 months of service.
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Healthcare (Medical/Dental/ Vision)
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Service Anniversary Bonus
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401(k) Retirement Plan
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Company-Paid Life Insurance
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Employee Assistance Program
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Employee Discount Program
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Tuition Discount Program
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Training & Career Development Programs
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