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GSOC Operator

Irving, Texas

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GSOC Operator

Irving, Texas Position: Type Full Time Req ID: 2024-1305209 Date posted: 11/20/2024
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Elevate your security career with Allied Universal® Enhanced Protection Services, a global leader in security and threat mitigation. We specialize in risk consulting, executive protection, intelligence, investigations, and emergency response, offering exciting career opportunities for professionals passionate about security and safety. Join our diverse, inclusive, and innovative team committed to excellence in the security industry and make a meaningful impact. Explore key roles, such as executive protection agents, intelligence analysts, armed security operatives, x-ray screeners, and security consultants. Enjoy comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, and exclusive perks.

  • $25 per hour
  • Great benefits for full-time employees
  • Great opportunity to work on a great team!

The GSOC Operator plays a pivotal role in the 24/7 security operations team, ensuring the safety and security of personnel, facilities, and assets. This position specifically covers overnight shifts: Friday and Saturday from 10:00 PM to 6:00 AM, and Sunday and Monday from 11:00 PM to 7:00 AM. The role requires a dependable professional capable of working the assigned shifts, including nights, open shifts, weekends, and holidays.

Ideal candidates will demonstrate adaptability, situational awareness, and a strong commitment to monitoring, rapid incident response, and effective communication. Operating in a high-tech environment, you will utilize advanced security systems to detect, analyze, and respond to potential threats in real time, ensuring proactive risk management and operational excellence.

Core Responsibilities:

  • Monitoring and Detection:
    • Oversee multiple security systems, including video surveillance, access control, and alert management platforms.
    • Identify and respond to security incidents, alarms, and system anomalies in real time.
  • Incident Response and Management:
    • Document and escalate incidents, following established protocols.
    • Provide clear and timely updates to relevant teams and decision-makers.
    • Coordinate with local responders, security teams, and other stakeholders during emergencies.
  • Threat Awareness and Reporting:
    • Analyze regional and global events for potential impacts on operations.
    • Create detailed reports and summaries to support decision-making and enhance situational awareness.
  • System Operation and Troubleshooting:
    • Utilize advanced tools and software for surveillance, tracking, and risk assessment.
    • Address technical issues with security systems as needed to maintain operational continuity.
  • Collaboration and Communication:
    • Serve as a central point of contact for security-related communication across departments.
    • Maintain accurate logs of activities, ensuring transparency and accountability in operations.

Required Qualifications:

  • Experience:
    • Minimum of 1-2 years in a GSOC, security operations, or emergency management role.
    • Familiarity with monitoring tools, incident response protocols, and threat assessment processes.
  • Skills:
    • Strong computer literacy and ability to learn complex systems quickly.
    • Excellent analytical and critical-thinking skills, with attention to detail under pressure.
    • Effective verbal and written communication for incident documentation and team coordination.
  • Behavioral Attributes:
    • Ability to maintain composure during emergencies and high-stress situations.
    • Strong sense of urgency and accountability when managing tasks and responsibilities.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

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Culture

  • OUR CORE VALUES MAKE US PHENOMENAL:
    Trusted, Reliable, Forward-Thinking, Courageous, Caring, Nimble and Responsive
  • Our shared sense of duty to our customers and to one another, a dedication to a customer experience that is an industry standard
  • Our relationships are at the heart of everything we do, each and every day.
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We do exciting and fulfilling work that protects people and assets, and that feels good
- Tonya V.

Rewards

From the time our Professional Security Guards are hired, Generally, excluding some clients and unions, employees are eligible for health and welfare benefits 1st of month following 60 days of employment. For 401(k) eligibility employees are eligible after 6 months of service.

  • Healthcare (Medical/Dental/ Vision)

  • Employee Referral Program

  • 401(k) Retirement Plan

  • Company-Paid Life Insurance

  • Recognition & Rewards Programs

  • Employee Assistance Program

  • Employee Discount Program

  • Tuition Discount Program

  • Training & Career Development Programs

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