Content Designer - Training

Deposita(TM), An Allied Universal(R) Company has perfected the art of cash management using world-class innovation, technology, and tailored solutions. We serve customers in retail, wholesale and banking sectors through in-depth consultations. We ensure every security need is met and exceeded every step of the way. Join our Phenomenal team today! We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time customer support jobs!

Deposita, an Allied Universal® Company, is hiring a Content Designer - Training. The Training Content Designer role is a key and a valued contributor to the training and development team. The Trainer Content Designer manages, designs, and updates training content and courses.

RESPONSIBILITIES:

• Oversee the development and updates to training courses and content designed to support learning initiatives, in support of field operations and clients; utilize business acumen and adult learning theory to design/develop learning solutions for high-impact projects; test/troubleshoot course functionality with customer requirements; update and provide maintenance to courses
• Communicate with internal and external project team members, Subject Matter Experts (SMEs), stakeholders, and other partners in a way that builds relationships and ensures work phases are progressing per agreed to deliverables/timelines; consult with content experts to capture course-specific knowledge, make design/content edits, gain approval, or update courses
• Research content for new course development and all related supporting content to ensure accurate capture of required steps and processes
• Collaborate internally and externally to identify skill gaps within both the training team and customer associates and work to effectively close those gaps as efficiently as possible
• Monitor and identify trends of learners across multiple training sessions to identify more effective methods of delivering required content

QUALIFICATIONS (MUST HAVE):

• Must possess one of the following:
• Bachelor’ Degree in Education, Instructional Design, Performance Technology, or related field
• High school diploma or equivalent, with a minimum of three (3) years of professional experience utilizing graphic design, animation and/or communication tools in a marketing or training field capacity
• Minimum of two (2) years of educational or professional experience utilizing graphic design, animation, and/or communication tools in a marketing or training field capacity
• Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
• Professional, articulate and able to use good independent judgment and discretion
• Outstanding oral and written communication skills; ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required
• Ability to effectively and concisely communicate complex processes or procedures in a manner suitable to different audiences
• Strong technical skills
• Proficient computer skills to include each of the following:
• Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• File-Sharing Tools (SharePoint, Google Drive)
• Remote Work Tools: Microsoft Teams & Zoom

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Formal training on design platforms
• Knowledge of Allied Universal business
• Experience with learning program development and implementation
• Experience in Canva, Articulate 360, Camtasia (or other video producing software), and graphic design software like Photoshop or InDesign
• Experience working with a learning management system

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.