Event Services Operations Support Specialist

Kick off your exciting career in Event Security with Allied Universal® Event Services, the go-to leader in crowd management and event staffing. Dive into the action at sports stadiums, concerts, festivals, and convention centers, and thrive on the energy of being where it all happens. Join a lively team that services thousands of venues each year, ensuring safety and fun for everyone. For hourly roles, enjoy the perks of flexible part-time work that fits your lifestyle—ideal for students, retirees, or anyone seeking a dynamic job. We offer job opportunities in event staff, security, operations, and administrative roles. Join our diverse, inclusive, and innovative team, and benefit from a range of perks depending on your role and hours. At Allied Universal®, every day brings a new adventure. Apply today to be part of the excitement!

Allied Universal® Event Services is hiring a Operations Support Specialist. The Operational Support Specialist is responsible for providing branch-level recruiting, new hire onboarding functions, licensing, scheduling, and logistics support.

RESPONSIBILITIES:

• Assist with logistics including ordering, cleaning, and distribution of equipment and uniforms
• Maintain an accurate inventory count to prevent lost equipment, and transportation of deliverance of equipment
• Ensure equipment is properly tagged and logged for tracking
• Conduct New Employee Orientation sessions
• Administer and track compliance of any state required license training utilizing WinTeam compliance and ABI skill codes
• Distribute and collect union cards (in applicable locations)
• Ensure completion of post-employment offer forms/activity (e.g., new hire onboarding paperwork)
• Instruction of basic pre-assignment training lessons and ongoing training including compliance tracking, reporting, and filing
• Work closely with Regional Recruitment Manager to evaluate hiring needs and ensure recruiting activities support for branch hiring needs
• Utilize iCIMS recruiting software to process new applicants
• Schedule and interview prospective employees
• Schedule and maintain an orientation schedule
• Attend periodic relevant recruitment activities, such as job fairs, recruitment programs, etc. with Regional Recruiter on an as-needed basis
• Print badges for new hire employees
• Coordinate with Payroll to ensure changes are completed properly; respond to questions as needed
• Assist with various administrative duties as assigned by the Branch management team, Recruiting and Human Resources, or Regional Vice President
• Coordinate with the Branch Manager the staffing needs for all upcoming events; utilizing work order forms for accuracy
• Schedule and confirm appropriate supervision and team members for each individual event; practice, promote, and ensure “Smart Scheduling” using ABI system
• Ensure each position/event is scheduled with the “right person” not just any employee. NEVER schedules an unlicensed employee for a security position
• Immediate communicates with the Branch Manager any concerns such as: shortages, failure to schedule, personnel concerns, etc.
• Capably utilize ABI for scheduling and to produce reports
• Meet all contractual scheduled hours for event/site assigned to the Account Manager/Branch Manager
• Schedule employees to work at the events/sites where openings exist
• Assist with building job orders into scheduling systems, ABI and WinTeam
• Support orientation and training of new employees on scheduling procedures

QUALIFICATIONS:

• High School diploma or equivalent
• Minimum of one (1) year of administrative, human resources, employee onboarding, and/or classroom instructor experience
• Prior work experience in a fast-paced administrative environment
• Work history must include:
• Excellent organizational skills that include the ability to multi-task and prioritize work
• Strong consultative, analytical, and problem-solving skills
• Ability to communicate effectively with leadership
• Outstanding oral and written communication skills
• Able to concentrate on details, work under deadline pressures, apply sound logic and judgment, and prioritize tasks and responsibilities
• Able to focus and multi-task in an ever-changing environment; successfully handle stressful situations in a calm and professional manner
• Able to effectively manage multiple interactions with diverse personalities and engage them to perform at optimum levels
• Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology

PREFERRED QUALIFICATIONS:

• Associate’s degree or higher in Education, Business, Criminal Justice, Human Resources, Security Management, or a closely related field
• Prior human resources, recruiting, scheduling or logistics experience in a service industry business
• Work experience conducting applicant sourcing, interviewing job applicants, and conducting employee onboarding in a high volume setting

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.