Training and Compliance Manager

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Allied Universal is looking to hire a Training and Compliance Manager. This position administers, organizes, and conducts company and client training programs for all employees assigned to client facility. They assess several elements and alternatives providing input to update policy and procedure based on client needs, train new employees and assist lower-level personnel, and ensure client contract training and certification requirements are tracked and accounted for.

DUTIES AND RESPONSIBILITIES:

• Responsible for monthly training and drill metrics and reports (presented to client in monthly and quarterly meetings)
• Responsible for client SOP updates and immediate dissemination of SOP updates to security supervisors and security staff, retraining and counseling of trainers as appropriate
• Create and implement a “train the trainer” program for OJT/New Hire training
• Update and implement Supervisory Training Program
• Maintain Incident Report standards and training
• Integration of the AUS LMS system for the security team
• Plans, organizes, and conducts training programs, seminars, and conferences for all security personnel assign to the client's facility.
• Writes material for new training programs; reviews, evaluates, and modifies existing and proposed programs; recommends appropriate changes to existing client LMS training programs.
• Prepares and distributes training aids such as instructional material, handouts and evaluation forms, makes presentations when necessary.
• Contacts attendees and department representatives about training program.
• Schedules the appropriate classroom and prepares the physical setup.
• Ability to work a flexible shift to accommodate training needs of staff on all shifts
• Performs other duties as assigned by account manager

QUALIFICATIONS:

• High school diploma or equivalent
• Certification in security, safety, or training field
• Minimum of two (2) years of professional-level experience in learning program development and classroom instruction
• Able to work independently with little to no direct supervision
• Ability to write manuals, review, and respond to written requests for proposals, training documents, and prepare extensive presentations is required
• Highly proficient and fully functional in Microsoft programs such as Word and PowerPoint
• Ability to deliver specific training programs in accordance with local, state, and federal laws and regulations, as well as Allied Universal standards, such as CPR/First Aid/AED, Defensive Tactics (e.g. handcuffs, pepper spray, batons, Tasers, firearms), Mobility Devices (e.g. vehicles, bicycle, golf cart, Segway), Fire Safety Services (emergency plans; occupants, floor wardens and staff presentations, and evacuation drills), provide other value-added services such as workplace violence/active shooter training
• Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
• Ability to maintain correspondence, discussions, and materials in strictest confidence
• Outstanding oral and written communication skills; ability to successfully interact at all levels of the organization, including with clients
• The employee must be able to concentrate on details, work under deadline pressures, apply sound logic and judgment, and prioritize tasks and responsibilities

PREFERRED QUALIFICATIONS:

• Some college education or business classes
• Prior experience in the fire service, security industry, law enforcement and/or military
• Experience in security operations or other functions of security industry

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal day
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Pay Rate: $65,000-$72,000 per year

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Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.