Enterprise Account Portfolio Manager

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Allied Universal® is hiring a Enterprise Account Portfolio Manager. The Enterprise Account Portfolio Manager (EAPM) builds strong relationships with a clients’ corporate security executives and leadership across multiple states, while collaborating with branch offices and corporate support functions on key client initiatives.

Pay Rate: $85,000-$115,000 per year

Hybrid position requires minimum of 3 days per week working at client site

RESPONSIBILITIES:

• Oversee the implementation and standardization of operational processes to ensure contract compliance, efficiency, and service excellence across multiple sites.

• Develop and nurture relationships with enterprise clients and Allied Universal’s branch teams, ensuring service level delivery and customer satisfaction through in person and virtual meetings.

• Lead quarterly and annual client business reviews, preparing and delivering customized PowerPoint presentations that highlight performance and strategic initiatives.

• Analyze, report and drive operational metrics and KPIs using Allied Universal’s Business Intelligence Platform, maximizing efficiency and productivity

• Act as a subject matter expert and provide strategic guidance to internal teams, supporting the delivery of service improvement initiatives and surge responses.

• Manage full P&L responsibilities including budgeting, revenue growth, profitability, and expense control; develop and execute strategies to meet financial targets.

• Analyze operational metrics and KPIs using business intelligence tools to identify trends, drive performance improvements, and support decision-making.

• Collaborate with the sales, marketing, and field leadership to lead a contract renewal or rebid process
• Ability to travel domestically, ranging from 35% to 50% of the time based on client and company needs; to provide oversight, engage with clients, and support local operations at domestic locations

QUALIFICATIONS (MUST HAVE):

• Must possess one or more of the following:
• Bachelor’s degree in Criminal Justice, Business or a related field with a least three (3) years of management experience in a high -workforce environment or service industry
• Associate’s degree in Criminal Justice, Business or a related field with five (5) years of management experience in a high-volume workforce environment or service industry
• High school diploma or equivalent with a minimum of seven (7) years of management experience in a high-volume workforce environment or service industry
• Minimum of two (2) years of account management experience driving customer solutions
• Minimum of two (2) years of experience driving operational and financial metrics while demonstrating strong financial acumen
• Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results
• Ability to collaborate across multiple branches and support departments to creatively support client's satisfaction
• Results-oriented problem-solving skills that meet client and employee needs, while running a profitable business
• Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations
• Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Military veteran, law enforcement, or contract or proprietary security services experience

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
• Bonus
• Auto allowance

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Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.