Senior Service Technician Fire Alarm

Embark on a trailblazing career in Security Technology with Allied Universal® Technology Services, a global leader in security technology that’s transforming the security industry. We integrate state-of-the-art technology with physical security to protect our clients and communities, harnessing tools like electronic access control, video surveillance, and alarm monitoring, alongside emergent innovations such as robotics, drones, and augmented technology. As a valued team member, you’ll be part of a diverse and dynamic workforce that thrives on innovation and inclusivity. We offer a wide spectrum of job opportunities for both stability and growth across various roles, including service and installation technicians, engineers, and project managers. At Allied Universal®, we don’t just embrace change; we drive it, creating a culture where diversity fosters innovation and forges caring connections. Join us and help set new benchmarks in the security industry while advancing your career. Enjoy comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, and exclusive perks.

Hiring Immediately!

Not a remote role, requires local traveling to office and client sites.

Position Overview:

As a Commercial Security Senior Service Technician, you will play a pivotal role in servicing, maintaining, repairing, and troubleshooting access control equipment and IP-based video systems. This includes a comprehensive range of tasks such as working with electrified and non-electrified locks, card readers, IP and analog cameras, intercom systems, and more. The ideal candidate will demonstrate exceptional skill, productivity, and adherence to Allied Universal Technology Services' (AUTS) core values at all times.

Requirements:

• Valid State Driver's License; travel to client sites
• Available for scheduled “on-call” duties to respond to emergency service calls
• Strong troubleshooting skills and mechanical and electronic aptitude
• Valid NICET certification or willingness to obtain
• 5+ years of field experience in electronic security systems (access control, video management systems, intrusion detection, and more)
  • Fire Lite, Notifier, Simplex, Edwards, Silent Knight
  • AMAG, Lenel, Genetec, Avigilon, Axis, DMP, Bosch
• High School Degree, Vocational School or equivalent required
• Capable of lifting up to 50lbs and work on ladder heights of up to 16’

Scope of Work:

• Drive to sites using company vehicles to perform service
• Travel to commercial client sites to service, repair, and troubleshoot access control equipment and IP-based video security systems, including electrified and non-electrified locks, card readers, ancillary door devices, cameras, head-end video recording devices, wired and wireless systems, and intercom systems
• Troubleshoot system installations in such a manner as to identify issues and apply the most effective and efficient resolution consistent with company installation standards; identify and repair physical security systems as required to ensure operability and compliance with any applicable building code
• Apply all necessary documentation for tracking of service-related issues
• Utilize tools and equipment safely and effectively
• Interpret electrical schematics, CAD drawings, and related documents for low-voltage applications
• Foster positive relationships with internal and external stakeholders
• Provide remote diagnostic support via phone and online channels
• Fulfill additional duties as assigned by leadership

Qualifications:

• Understanding of Windows operating systems and overall IT network topology
• Highly proactive and skilled individual, and at all times maintain performance consistent with Allied Universal Technology Services (AUTS) core values
• Ability to meet deadlines and work in a fast-based environment with minimum direction
• Good verbal and written communication skills for effective interaction with internal & external customers
• Be able to work independently or as a member of a team

Benefits:

• $ 32 - 37 / hr
• Company Vehicle and Gas Card
• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

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Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.