Senior Applications Engineer

Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology — video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you’re an installation technician, service technician, engineer, or project manager, you’ll discover rewarding opportunities to grow your career as part of a valued team.

Apply today and be phenomenal—build a meaningful career while protecting what matters most through innovative security technology.

The Senior Applications Engineer is responsible for software-specific support of our installation team to include the integration / interface of multiple disparate software applications into fully functioning solutions. This position will be responsible for all levels of systems head-end commissioning, upgrades, and advanced diagnostics to achieve the defined functionality of systems operation. The Senior Applications Engineer should be capable of utilizing existing SDK’s and/or API’s to ensure the desired level of integration and shall be capable to performing customized integration between software applications. The Senior Applications Engineer’s schedule will be coordinated by the Operations and Project managers to be effectively and efficiently utilized.

RESPONSIBILITIES:

• Capable of advanced integration between disparate electronic security systems
• LAN & Network configurations experience to include wireless communications system
• Perform system diagnostic and troubleshooting duties to ensure a fully functioning system
• Work with Project Managers, End Users and Technician team to provide assistance in regards to the software systems
• Troubleshoot project issues and engage appropriate resources as needed.
• Escalate significant issues to management team as needed.
• Work with the Management team to coordinate project and work schedules to ensure project efficiencies
• Work with the operations manager to schedule and maintain appropriate licensing and
  software trainings for professional development
• Take the lead in end-user User Software training

QUALIFICAITIONS:

• High school diploma or equivalent required; a BA/BS degree is preferred
• In-depth knowledge of industry-leading security system and equipment providers Certification with major enterprise-level security and access control systems preferred
• Decision-making and problem-solving ability
• Ability to read and understand advanced technical information and documentation
• Proficient with MS Office Suite (Excel, Outlook, PowerPoint, Project, SharePoint and Word)
• Excellent verbal and written communication skills
• Ability to establish and maintain effective working relationships with both internal and external customers
• Must be detail-oriented and organized
• Strong analytical and problem-solving capabilities
• Strong time management skills
• Self-motivated with the ability to motivate and influence others
• Must be able to manage multiple tasks while meeting strict deadlines
• Possess excellent follow-up skills
• 7+ years of direct experience handling advanced access control and CCTV
• Network configuration and troubleshooting.
• Certifications in the following software platforms are preferred:
  • AMAG
  • Brivo
  • Exacq
  • Genetec
  • Lenel
  • Milestone
  • NiceVision
  • ONSSI
  • Open Options
  • Salient
  • SoftwareHouse

BENEFITS:

• Salary Range: $100,000 - $135,000 annually
• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

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Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.