Security Professional- Front Desk

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Security Professional- Front Desk in Sleepy Hollow, NY, you will serve and safeguard clients in a range of industries such as Residential and more .

Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you will have the ability to use our exclusive shift-pickup platform to view and claim other open shifts based on your availability—giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Front Desk Security Officer in a residential setting, you will be the first point of contact for residents and visitors, providing exceptional customer service and communication. Your presence at the front desk helps to deter security-related incidents and fosters a welcoming environment. You will monitor entry points, respond to inquiries, and support a positive community atmosphere. Join a team that values agility, reliability, and innovation, where people come first and teamwork and integrity are at the core of everything we do.

Position Type: Part Time

Pay Rate: $18.66 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to residents, guests, and visitors by carrying out security-related procedures and site-specific policies at the front desk.
• Monitor access to the residential location, verifying identification and managing visitor logs as required.
• Respond to incidents and critical situations at the front desk in a calm, problem-solving manner.
• Communicate professionally with residents, guests, and staff to address inquiries and provide assistance as needed.
• Assist with emergency response activities according to site protocols when appropriate.
• Maintain accurate records and documentation of daily activities and incidents at the front desk.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• A valid Guard Card or license is preferred.
• Customer service experience is preferred.
• New York Security Professional Guard Card is preferred.
• Be at least 18 years of age for unarmed roles; 21 or older for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.