SOC Specialist

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Allied Universal® is hiring a Security Operations Center (SOC) Specialist in South Portland, ME

Full Time hours Monday to Friday 8am - 4pm

Weekly Pay Starting Rate $33.40 / hour with Paid Orientation

Applicant must have 1+ year Law Enforcement experience OR 2+ years Security Supervisor/Manager experience OR 3+ years Security experience

Ideal applicant has 3-5 years of experience and is comfortable using computer or tablet and has customer service experience

The Security Operations Center (SOC) Specialist serves as the primary liaison between our Client’s Incident Reporting Center and their on-site security operations, helping to ensure a safe and secure environment for their employees and visitors. This role will be instrumental in maintaining the integrity of the Client’s security protocols and fostering a culture of safety within their organization.

RESPONSIBILITIES:

Incident Management and Response

• Act as the on-site point of contact for the Incident Reporting Center, the Client’s security operations center, managing incident investigations and follow-ups
• Provide crucial support during major events and incidents specific to the Client’s office in Portland
• Assist with high-risk terminations occurring on-site, ensuring smooth and secure processes
• Contribute to the development and maintenance of comprehensive incident response plans for various scenarios
• Assist with post-incident analyses and detailed reports with recommendations for improvements
• Coordinate with local law enforcement and emergency services when necessary
• Collect information and report critical information concerning on site incidents.

Event Security and Intelligence

• Support the Enhanced Personnel Protection team with local event security
• Conduct thorough news and social media scans for event-specific intelligence
• Contribute to event security planning and risk assessments
• Assist in data collection for daily intelligence reports
• Liaise with external security agencies and vendors for large-scale events
• Assist with real-time threat assessments during ongoing events

Physical Security and Technology

• Troubleshoot and maintain physical security technology equipment at the building
• Conduct regular security equipment testing in coordination with the Incident Reporting Centre
• Support the Physical Security Risk Assessment process
• Work with Corporate Real Estate partners to address security-related product issues
• Conduct regular audits of security equipment to ensure optimal functionality

On-Site Safety and Support

• Participate in Occupational Health and Safety (OHS) walkthroughs and investigations
• Assist with emergency response procedures and drills
• Provide escort services for employees and executives as needed
• Liaise with the landlord and their security team to ensure seamless security operations
• Help to maintain evacuation plans and procedures specific to the building
• Coordinate with Corporate Real Estate partners on safety-related building maintenance issues

Proactive Security Measures

• Maintain constant site awareness and familiarity to identify potential gaps or issues
• Conduct regular security audits and propose improvements, and assist with the development and implementation of preventive security measures
• Stay updated on latest security trends and best practices
• Participate in industry networking events to stay informed on emerging threats

QUALIFICATIONS (MUST HAVE):

• High school diploma or equivalent
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• Minimum of five (5) years of experience in corporate security or law enforcement
• Ability to communicate at an executive level, both written and orally, through superior communication skills
• Ability to make decisions, multi-task, and operate within high stress situations, often under time constraints
• Working knowledge of current global events and global geography/cultures
• Ability to analyze and think critically, sometimes under ambiguous circumstances
• Solid computer knowledge and skills, experience working with complex platforms
• Self-motivated, highly responsive and proactive, able to own tasks from start to finish
• Attention to detail with a strategic mindset, capable of anticipating potential security threats and implementing effective countermeasures

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Ability to operate radio or telephone equipment and/or console monitors
• Bachelor’s Degree or higher in Emergency Management, Business, Economics, Communications, Information Technology, Political Sciences, Engineering, Geography or related field
• Intelligence, corporate, military and/or security experience
• Secondary education in Criminal Justice, Security Management, or related field
• Professional certifications such as CPP (Certified Protection Professional) or PSP (Physical Security Professional)
• Experience with risk assessment methodologies and security auditing processes

BENEFITS:

• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.