Training And Support Specialist

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Become One Of Our Success Stories!

• Starting Wage $52,000 / Yearly
• Must Be At Least 21+ Years Of Age.
• Must Have A Valid Driver's License.
• Medical, Dental, And 401K Benefits After 60 Days For Full Time Employees!
• Join The Nation's Largest Security Company, Expanding Internationally!

Allied Universal® is hiring a Training and Support Specialist. The Training Support Specialist is responsible for assisting in the development, coordination, and delivery of training programs across the organization. This role includes preparing materials, managing schedules, tracking training progress, and providing administrative support to ensure smooth operations. The Training Support Specialist also troubleshoots technical issues, facilitates training sessions, and offers ongoing assistance to employees to enhance their learning experience. Strong communication, organization, and problem-solving skills are key components of this position, along with a focus on supporting employee growth and development.

RESPONSIBILITIES:

• Assist in the development and preparation of training materials, including presentations, handouts, and online resources
• Coordinate and schedule training sessions, ensuring all logistics are arranged and communicated to participants
• Track employee training progress, attendance, and completion, maintaining accurate records and reports
• Troubleshoot technical issues related to training platforms, software, and equipment, providing support during training sessions
• Facilitate training sessions, ensuring a smooth and effective delivery of content to employees.
• Provide administrative support to the training team, including organizing files, updating training records, and managing documentation
• Respond to employee inquiries and provide guidance on training programs, resources, and scheduling
• Collaborate with department leaders to identify training needs and assist in the implementation of training solutions
• Evaluate the effectiveness of training programs through feedback and assessments, recommending improvements as necessary
• Maintain a positive learning environment, offering continuous support to ensure employees' development and success

QUALIFICATIONS (MUST HAVE):

• High school diploma or equivalent
• Minimum of one (1) year of experience in security, training, or compliance management
• Strong communication and interpersonal skills with the ability to effectively convey information and collaborate with employees and teams
• Proficiency with training software and tools, including Learning Management Systems (LMS), and technical troubleshooting skills for training platforms
• Strong organizational and time-management abilities, with attention to detail in managing training schedules, materials, and records.
• Prior law enforcement experience required.
• LEOSA certification preferred
• A minimum of 3 (three) years' experience as a supervisor or higher including direct supervision of personnel.
• Educational equivalent to CPO standard or higher.
• Demonstrated work experience with a minimum of 5 (five) years' experience in the corporate security field.
• Demonstrated risk management experience.
• Demonstrated management experience in a multiple site location environment.
• Professional certifications are highly desired. (Certifications to drive position on pay scale).
• Service in a Military Occupational Specialty related to law enforcement, security (such as Military
• Police, Elite Military Forces, combat arms) or any support role in a Combat Zone
• Graduate of a Certified Public Safety Academy (military or civilian) in the law enforcement, adult
• corrections, or firefighter field.
• Minimum of 2 years of active duty or reserve service in any military branch with honorable discharge, or currently serving.
• Associate degree or higher in law enforcement or criminal justice related studies.
• Associate degree or higher, and minimum of 5 years of security related experience.

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Prior classroom training/instruction experience
• Learning program development experience

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.