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Custom Protection Officer (CPO) Flex Officer

East Naples, Florida

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Custom Protection Officer (CPO) Flex Officer

East Naples, Florida Position Type: Full Time Shift Type: Afternoon, Evening, Morning Req ID: 2025-1434745 Work Days Available: Monday - Friday, Saturday - Sunday Date posted: 09/12/2025
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Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

Job Description:

Allied Universal® is hiring a Custom Protection Officer (CPO) Admin Flex Officer. The Custom Protection Officer Flex Officer will conduct armed and/or unarmed foot and/or vehicle patrol (interior and/or exterior). Additional duties include control access and egress; monitor CCTV and alarm systems; compose reports; deter criminal activity and misconduct. The Custom Protection Flex Officer will work at various assignments and may be called upon to work irregular shifts at times with little to no advance notice.

Custom Protection Officer (CPO) Flex Officer Admin Security Position – Job Details
Position Overview
$20.00/hour
Full Time Positions 1am - Midnight / Multiple Shifts Open Availability to include Weekends
A Flex Security Officer provides security coverage at multiple sites as needed. This role requires flexibility in schedule, adaptability to different environments, and the ability to quickly learn and follow site-specific procedures. Flex Officers are often used to fill in for call-outs, vacations, or special assignments.
Key Responsibilities:
Provide security coverage at various assigned client locations.
Patrol premises on foot or vehicle to prevent and detect signs of intrusion or unsafe conditions.
Monitor access control points, verify identification, and authorize entry of employees, visitors, and vehicles.
Respond promptly to alarms, incidents, and emergencies, following established protocols.
Write detailed daily activity reports and incident reports.
Enforce site rules, regulations, and client policies consistently and professionally.
Provide excellent customer service while maintaining a strong security presence.
Maintain radio and communication protocols with supervisors and dispatch.
Assist law enforcement or emergency personnel when required.
Adapt quickly to different site post orders and security procedures.
Requirements
High school diploma or equivalent (GED).
Valid security license or guard card (if required by state law).
Must have reliable transportation to travel to different sites.
Flexible schedule – availability for days, nights, weekends, and holidays.
Strong communication and observation skills.
Ability to stand, walk, or patrol for extended periods.
Professional appearance and demeanor.
Prior security, law enforcement, or military experience preferred but not required.
Job Type & Schedule
Position Type: Full-time or Part-time, as assigned.
Hours: Vary by client need; must be available on short notice.
Work Locations: Multiple client sites within assigned region.
Compensation & Benefits (example – adjust as needed)
Competitive hourly wage with shift differentials for nights/weekends.
Overtime opportunities.
Uniforms provided.
Paid training and site orientation.
Health, dental, vision, and retirement benefits (if offered by employer).

RESPONSIBILITIES:

  • Perform security patrols of designated areas on foot or in vehicle
  • Watch for irregular or unusual conditions that may create security concerns or safety hazards
  • Sound alarms or calls police or fire department in case of fire or presence of unauthorized persons
  • Warn violators of rule infractions, such as loitering, smoking, or carrying forbidden articles
  • Permit authorized persons to enter property and monitors entrances and exits
  • Observe departing personnel to protect against theft of company property and ensures that authorized removal of property is conducted within appropriate client requirements
  • Investigate and prepare reports on accidents, incidents, and suspicious activities; maintain written logs as required by the post
  • Aid customers, employees, and visitors in a courteous and professional manner
  • Make emergency notifications as necessary pursuant to site Post Orders
  • Make productivity and cost reduction recommendations to management
  • Make recommendations for physical security surveys and post orders

QUALIFICATIONS (MUST HAVE):

  • Must possess a high school diploma or equivalent
  • Must possess one or more of the following
    • Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone
    • Graduate of a Certified Public Safety Academy (military or civilian) or verified work experience in the law enforcement, adult corrections, or firefighter field
    • Bachelor’s degree in law enforcement or criminal justice related studies
    • A minimum of 8 or more years of service in any military branch
    • Associate’s degree (or 60 credits) or higher in law enforcement or criminal justice with current or prior active military service
  • Be at least 18 years of age, or higher if required by the state (21 years, if armed)
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
    *A valid driver’s license will be required for driving positions only
  • Be able to operate radio or telephone equipment and/or console monitors
  • Demonstrated ability to interact cordially and communicate with the public
  • Effective oral and written communication
  • Problem solving
  • Active listening
  • Assess and evaluate situations effectively
  • Identify critical issues quickly and accurately
  • Compile, sort, and interpret data
  • Research, investigate, compile information
  • Mediate conflict with tact, diplomacy
  • Write informatively, clearly, and accurately
  • Teamwork
  • Attention to detail

PREFERRED QUALIFICATIONS (NICE TO HAVE):

  • Ability to speak, read, and write in multiple languages (e.g., Spanish, Portuguese, French, Arabic)

BENEFITS:

  • Health insurance and 401k plans for full-time positions
  • Schedules that fit with your personal life goals
  • Ongoing paid training programs and career growth opportunities
  • Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

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Career Path

Allied Universal offers many career paths to support your immediate and future success.

  • Regional President
  • Regional Vice President
  • General Manager
  • Branch Manager
  • Director of Operations
  • Client Manager
  • Operations Manager
  • Field Supervisor
  • Shift Supervisor
  • Security Professional
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We do exciting and fulfilling work that protects people and assets, and that feels good

Rewards

From the time our Professional Security Guards are hired, generally, excluding some clients and unions, employees are eligible for health and welfare benefits 1st of month following 60 days of employment. For 401(k) eligibility employees are eligible after 6 months of service.

  • Healthcare (Medical/Dental/ Vision)

  • Service Anniversary Bonus

  • 401(k) Retirement Plan

  • Company-Paid Life Insurance

  • Employee Assistance Program

  • Employee Discount Program

  • Tuition Discount Program

  • Training & Career Development Programs

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  • Security Officer, East Naples, Florida, United StatesRemove