Event Services Scheduling Manager

Kick off your exciting career in Event Security with Allied Universal® Event Services, the go-to leader in crowd management and event staffing. Dive into the action at sports stadiums, concerts, festivals, and convention centers, and thrive on the energy of being where it all happens. Join a lively team that services thousands of venues each year, ensuring safety and fun for everyone. Enjoy the perks of flexible part-time work that fits your lifestyle—ideal for students, retirees, or anyone seeking a dynamic job. We offer job opportunities in event staff, security, and operations. Join our welcoming, collaborative, and innovative team, and benefit from a range of perks depending on your role and hours. At Allied Universal®, every day brings a new adventure. Ready to make your mark in the event industry? Join us and be part of the excitement!

Allied Universal is looking to hire a Scheduling Manager based onsite in our Glendale, CA office. This position is responsible for supporting the Branch Manager by ensuring events are scheduled with appropriate staffing numbers per contractual agreements.

The pay range for this role is $68,480 - $72,000 per year.

RESPONSIBILITIES:

• Coordinate the staffing needs with the Branch Manager for all upcoming events; utilizing work order forms for accuracy.
• Schedules and confirms appropriate supervision and team members for each individual event. Practices, promotes, and ensures “Smart Scheduling” in collaboration with the Event Manager/Branch Manager.
  • Ensure each position/event is scheduled with the appropriately qualified employee, especially events scheduled by union seniority.
  • Immediate communication with the Event Manager/Branch Manager of any concerns such as shortages, failure to schedule, personnel concerns, etc.
• Competent using ABI Mastermind for building events, scheduling and producing reports.
• Maintain open communication with employees regarding scheduling related issues.
• Work with all levels in the organization to identify, analyze and solve problems and create opportunities for continuous improvement.
• Assist with employee’s payroll questions and inquires on how to access EHub
• Monitor, respond to, and categorize all Event Staff emails in a timely manner, and forward any correspondence to the Event Managers and/or Branch Manager as needed
• Answer all incoming calls and check voicemails on Scheduling phone line
• Monitor attendance issues, and follow-up on any Event Staff Attendance Policy violations
• Track and monitor union seniority, hours, and events worked
• Perform other related duties and responsibilities as assigned or required.

QUALIFICATIONS:

• High school diploma (or equivalent) required. Associates or bachelor’s degree preferred.
• 2 years of administrative and/or event management experience.
• Experience with ABI Mastermind preferred. Must have demonstrated ability to utilize this software as the essential function of the job.
• Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
• Must be highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology.
• Professional, articulate and able to use good independent judgment and discretion. Must have proven ability to maintain correspondence, discussions and materials in strictest confidence. Must be able to work overtime as needed.
• Outstanding verbal and written communication skills required. Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required.
• Strong organizational, project management and problem-solving skills with impeccable multi-tasking abilities.
• Experience in a union environment preferred.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.