Security Professional - Badging Officer

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Allied Universal is Hiring a Security Badging Officer to work at a Tech Company located in Menlo Park, Ca!

Pay Rate: $30.75 / Hour

Shift: Day / Monday - Friday / 9am-5pm

Requirements:

*Valid State Guard Card License

*EMT Certification

Allied Universal® is hiring a Badging Officer. The Badging Officer will be responsible for processing security and access permissions for personnel and others requiring building access. The Badging Officer will be familiar with specified procedures, policies and process’s as set forth for the position in post orders. This position will also activate or deactivate photo identification cards, program of access using the client software program, monitor CCTV, alarm programming for guard responses, answer security telephones, office filing, record keeping, and other similar duties as specified in post orders.

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Main Job Tasks and Responsibilities:

**This is a full-time position working in the badge office and VUE Center lobby M-F 9-5pm.

• Implementation of UFNAP DOE order and creating FACTS entries in DOE database and work closely with the VUE center Manager
  • Issue Access Control badges utilizing Genetec Security Software
  • Process SLAC users travel documentation (immigration/passports and etc.) and confirm all documents are approved before a badge is issued
  • Assist SLAC badge office with employee/contractor badges
  • Review security recording footage and provide assistance in SLAC security investigations
  • Answer phones in a multi-line office in a professional manner
  • Route or transfer calls to appropriate departments or personnel
  • Communicates clearly both written and verbal
  • Customer service oriented, greeting callers, referring them to the right departments
  • Use Microsoft Office to review conference room calendars; send emails
  • Take and relay messages/Provide Information to callers
  • Provide direction on the phone regarding the person’s destination
  • Ensures knowledge of staff movements in and out of organization
  • Conduct visual compliance checks for incoming personnel
  • Prepare letters and documents
  • Receive and sort mail and deliveries
  • Maintain the vehicle database and decal
  • Maintain appointment diary either manually or electronically for the account manager
  • Maintain of the badging office
  • Maintain records and process invoices for locksmith
  • Direct security/emergency calls to SLAC security department
  • Assist security account manager with policy and protocols

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

QUALIFICATIONS/REQUIREMENTS:

• Be at least 18 years of age
• Must be US citizen
• Possess a high school diploma or equivalent, or 5 years verifiable experience
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
• Display exceptional customer service and communication skills
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites
• Ability to handle crisis situations at the client site, calmly and efficiently
• Maintain badging office to include answering incoming calls, responding to caller inquiries, directing calls as appropriate, and taking and giving accurate messages
• Greet and direct visitors as appropriate based on purpose of their visit
• Issue badges to new hires, employees, contractors and visitors
• Demonstrated outstanding organizational skills required and ability to accurately maintain and organize large volumes of paperwork
• Able to:
• Work in various environments such as cold weather, rain/snow or heat
• Occasionally lift or carry up to 40 pounds
• Climb stairs, ramps, or ladders occasionally during shift
• Stand or walk on various surfaces for long periods of time

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.