Account Manager -Healthcare Security and Emergency Manager

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Allied Universal® is hiring an Account Manager. As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front—guiding, developing, and motivating your team of security officers and supervisors to deliver exceptional service. This is your opportunity to lead with purpose, make a real impact, and create a safer environment for those who count on you.

Full Time

Salary $100,464.00

Why Join Allied Universal?

• Career Growth: Opportunities to advance within a global leader in security services
• Impactful Work: Play a vital role in protecting people, property, and businesses
• Supportive Team: Work with caring professionals dedicated to safety and excellence

Key Responsibilities:

Security Leadership:

• Oversee all aspects of healthcare security operations, including personnel management, policy development, and risk mitigation.
• Lead investigations, threat assessments, and incident response protocols.
• Collaborate with law enforcement and external agencies as needed.

Emergency Management:

• Develop and maintain comprehensive emergency management plans.
• Lead planning, training, and execution of emergency preparedness activities.
• Serve as Incident Commander during critical events and ensure proper documentation and reporting.

Regulatory Compliance:

• Ensure compliance with The Joint Commission (TJC) standards and other applicable regulations.
• Plan, coordinate, and conduct all required drills and exercises.
• Maintain readiness for TJC audits and inspections.

Environment of Care:

• Participate in Environment of Care (EOC) rounds and reporting.
• Serve as a key member of the EOC Committee, contributing to safety and risk assessments.
• Provide regular updates and reports to leadership committees.

Training & Development:

• Conduct ongoing training for staff on security protocols and emergency procedures. Promote a culture of safety and preparedness throughout the organization.

RESPONSIBILITIES:

• Oversee all aspects of healthcare security operations, including personnel management, policy development, and risk mitigation.
• Lead investigations, threat assessments, and incident response protocols.
• Collaborate with law enforcement and external agencies as needed.

QUALIFICATIONS (NICE TO HAVE):

• Minimum 3 years of experience as a Healthcare Security Manager or Director.
• Proven experience in Emergency Management, including planning, training, and incident command.
• Strong understanding of The Joint Commission (TJC) regulatory requirements.
• Demonstrated ability to plan and execute TJC-required drills.
• Experience with Environment of Care standards and committee reporting.
• Excellent leadership, communication, and organizational skills.
• Relevant certifications (e.g., CHPA, CEM, FEMA ICS, CHEP) preferred.
• Preferred bachelor’s degree in emergency management, Criminal Justice, or Healthcare Administration

Work Environment:

• Healthcare facility setting
• Requires availability during off-hours for emergencies or drills
• Patient engagement that may require de-escalation and physical intervention

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.