
Area Account Manager - Retail
Redmond, Washington
Area Account Manager - Retail
Redmond, Washington Position: Type Full Time Shift Type: Afternoon,Evening,Morning Req ID: 2025-1427721 Work Days Available: Monday - Friday,Saturday - Sunday Date posted: 09/05/2025Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.
Allied Universal is looking to hire a Retail Portfolio Manager. The Retail Portfolio Manager coordinates and oversees retail operations for all shopping center properties for which they are assigned. Directly responsible for the Security Directors/Account Managers and security staff at the shopping centers. Responsible for maintaining client relations, directing, coordinating and overseeing all activities of the onsite security staff, including reporting, training, supervisory development, and day-to-day operational functions in accordance with client requirements and company standards.
Seeking an experienced, security industry professional to serve as the Retail Portfolio Manager for a portfolio of premier shopping centers in the Southern California market. Individual must be a progressive thinker and possess the ability to build/motivate a team, communicate well with the client, and develop a winning strategy for the delivery of our services. Practical knowledge is needed in the areas of law enforcement procedures, technical writing, civil/criminal law, security planning, emergency preparedness procedures, investigative procedures, training programs and personnel management.
The right candidate will be a strong leader with superior problem solving skills who is disciplined yet approachable. If you are a dynamic leader with a passion for service excellence, who inspires the best from their team, and you have the ability and requisite experience necessary, please consider joining our Retail Division management team.
RESPONSIBILITIES:
- Directs multi-functional security teams while simultaneously working with mall management to achieve common goals of a safe and secure center
- Conducts ongoing risk analyses and makes direct recommendations to limit security vulnerabilities
- Coordinates all aspects of security program execution at assigned locations
- Responsible for supervising, motivating, coaching, and developing team of Security Professionals
- Conducts interviews and makes placement decisions for Security Directors/Account Managers
- First point of contact for on-site Security Directors/Account Managers regarding performance, operations, emergency response activities, and department needs
QUALIFICATIONS:
- Four (4) year college degree or an equivalent combination of education and related security industry experience
PREFERRED QUALIFICATIONS:
- Applicants must have prior security management experience, retail shopping center environment
- Prior retail security/public safety/law enforcement experience with command level roles a plus
- Experience managing multiple accounts over a diverse geographical area
- Previous or current experience living and working in the Southern California market
- ASIS Board Certified Protection Professional (CPP)
BENEFITS:
- Medical, dental, vision, basic life, AD&D, and disability insurance
- Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
- Eight paid holidays annually, five sick days, and four personal days
- Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law
- Pay $77,968.80 yearly
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Culture
- OUR CORE VALUES MAKE US PHENOMENAL:
Trusted, Reliable, Forward-Thinking, Courageous, Caring, Nimble and Responsive - Our shared sense of duty to our customers and to one another, a dedication to a customer experience that is an industry standard
- Our relationships are at the heart of everything we do, each and every day.
Career Path
Allied Universal offers many career paths to support your immediate and future success.
- Regional President
- Regional Vice President
- General Manager
- Branch Manager
- Director of Operations
- Client Manager
- Operations Manager
- Account Manager
We do exciting and fulfilling work that protects people and assets, and that feels good
Rewards
From the time our Professional Security Guards are hired, Generally, excluding some clients and unions, employees are eligible for health and welfare benefits 1st of month following 60 days of employment. For 401(k) eligibility employees are eligible after 6 months of service.
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Healthcare (Medical/Dental/ Vision)
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Service Anniversary Bonus
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401(k) Retirement Plan
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Company-Paid Life Insurance
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Recognition & Rewards Programs
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Employee Assistance Program
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Employee Discount Program
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Tuition Discount Program
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Training & Career Development Programs
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