Senior Applications Engineer

Company Overview:

Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology — video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you’re an installation technician, service technician, engineer, or project manager, you’ll discover rewarding opportunities to grow your career as part of a valued team.

Apply today and be phenomenal—build a meaningful career while protecting what matters most through innovative security technology.

Job Description:

Allied Universal® Technology Services is looking to hire a Senior Applications Engineer. This role provides advanced expertise to installation and service teams, ensuring seamless interoperability across complex security platforms and enterprise applications. The Senior Applications Engineer will drive high-level troubleshooting, custom programming, system commissioning, software upgrades, and advanced diagnostics. Candidates should bring deep proficiency with integration tools, the ability to implement tailored software interfaces, and a proven track record of delivering scalable, secure, and high-performing solutions.

Salary Range: $100,000 - $135,000 annually

RESPONSIBILITIES:

• Design and oversee advanced security system integrations to deliver cohesive, enterprise-level solutions.
• Configure LAN (Local Area Network) and wireless network infrastructures to optimize connectivity, system reliability, and performance.
• Lead advanced diagnostics and root-cause analysis to ensure peak system functionality and long-term stability.
• Partner strategically with Project Managers, End Users, and Technical Teams to guide successful software deployment and utilization.
• Resolve complex project-related software and system issues, coordinating with cross-functional technical resources as needed.
• Direct escalation protocols, ensuring critical issues are communicated and mitigated promptly to minimize business impact.
• Advise and coordinate with leadership to drive efficient timelines, effective resource allocation, and scalable project execution.
• Oversee and schedule software licensing, compliance, and advanced training programs to foster continuous professional growth across teams.

• Develop and lead end-user training strategies, ensuring seamless software adoption, optimized system operation, and enhanced client satisfaction.
  

QUALIFICATIONS (MUST HAVE):

• High school diploma or equivalent
• Minimum of three (3) year of experience programming and troubleshooting access control and video systems
• Advanced knowledge of industry-leading security system and equipment providers, working with enterprise level clients or large projects
• Product specific certification(s) with access control systems and video platforms, such as AMAG, Lenel, Milestone, Genetec, SoftwareHouse
• High level decision-making and complex problem-solving ability to develop innovative solutions that align with organizational strategy
• Expert ability to interpret, evaluate and apply advanced technical documentation, ensuring systems and solutions meet enterprise and client requirements
• Advanced proficiency with MS Office Suite (Excel, Outlook, PowerPoint, Project, SharePoint and Word)
• Exceptional verbal and written communication skills, with internal and external stakeholders
• Ability to establish and maintain trusted partnerships across executive leadership, technical teams and client organizations

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Bachelor's degree in Computer Science, Engineering, or another related major

COMPENSATION & BENEFITS:

• Salary Range: $100,000 - $135,000 annually
• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

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Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.