Global Security Specialist

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Allied Universal® is hiring a Global Security Specialist. The Global Security Specialist provides crisis management assistance to a high-profile client. The Global Security Specialist will coordinate with other team members in alerts globally to sites and employees when needed. This role will also help develop AI tools that assist with crisis management.

Full Time: Monday to Friday 7:00 a.m. shift

Valid Driver's License - AU Driver Policy Requirements

Hourly pay rate $24.48

RESPONSIBILITIES:

• Build, lead, manage, and motivate teams in a dynamic, rapidly evolving and cross-functional environment that is centered around the use of people, process and technology to ensure life-safety, security and resiliency at customer corporate and administrative sites
• Provide support to the business in detecting, analyzing and escalating issues which may be impactful to life safety or facility security
• Ensure compliance with client expectations and policies, monitor assets and make rapid notifications via mass communication tools to stakeholders
• Supervise the implementation of new technologies and business processes to improve efficiency; lead the team by providing both strategic direction and hands-on guidance to team members
• Provide enterprise detection and coordinated response to physical security, safety and business continuity events, and operational efficiency
• Develop AI driven models and automation tools to enhance security intelligence, crisis response
• Monitoring and tracking key performance indicators (KPIs) as per client service agreement
• Develop and maintain security-services performance metrics and related reports

QUALIFICATIONS (MUST HAVE):

• High school diploma or equivalent
• Work history utilizing security platforms, preferably in a centralized communication center environment
• Prior work experience managing complex people, process and technical projects
• Experience gathering and analyzing data to create useful metrics that support positive change
• Excellent analytical and problem-solving skills to drive process improvement
• Sound communications skills, whether writing, speaking or presenting
• Capacity to master incident management, critical event management, mass communications platforms
• Understanding of physical security identity and access management platforms and video management systems
• Adept at managing crises; provide front-line leadership in coordinating responses to a myriad crisis situations
• Ability to lead a cross-functional team

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Prior military or law enforcement experience
• College degree program in engineering, computer science, or mathematics

BENEFITS:

• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.