Security Account Manager

Advance your career in security with Allied Universal® Enhanced Protection Services, the global leader in security and threat mitigation. Following the acquisition of MSA Security® in 2021, we became the world’s largest non-governmental canine detection company. Specializing in canine explosives and firearm detection, we offer exciting career opportunities for those passionate about canine security. Join our innovative team committed to excellence in the security industry and make a meaningful impact. Explore key roles such as canine officers, handlers, trainers, veterinary technicians, and kennel managers. Enjoy comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, and exclusive perks.

Our canine group, under Allied Universal® Enhanced Protection Services, is hiring a Security Manager. The Security Manager is responsible for overseeing security operations for a high profile customer. The Security Manager is responsible for managing a 24/7 armed and unarmed guard force, ensuring the safety and security of the premises, staff, and patrons. This role is accountable for aligning personnel performance with client expectations, regulatory standards, and the company’s best practices.

RESPONSIBILITIES:

• Supervise and manage the security team, including armed/unarmed guards and supervisors, ensuring 24/7 coverage at the facility
• Serve as the primary liaison with property management and maintain strong relationships with local and federal law enforcement and emergency response agencies
• Oversee recruitment, hiring, and onboarding of contract personnel, collaborating with Human Resources to ensure compliance; design and implement career development and performance improvement plans
• Monitor and enforce adherence to post orders, Security Operating Procedures, licensing, and credentialing requirements for all security personnel
• Conduct regular assessments of security operations, including incident reviews, staffing evaluations, and performance audits
• Maintain exemplary performance standards across all team members
• Respond to incidents and emergencies, providing leadership, coordination, and support as needed
• Maintain readiness to carry a firearm, pending client needs and licensing requirements
• Prepare and submit detailed security reports, incident logs, and operational performance metrics
• Recommend and implement policies and procedures to improve security effectiveness, efficiency, and client satisfaction
• Plan and coordinate staffing logistics and training programs to meet monthly, quarterly, and annual requirements
• Coordinate site support services to ensure operational goals are met and quality customer service is delivered

QUALIFICATIONS (MUST HAVE):

• Bachelor’s degree in security management, business management, law enforcement, criminal justice, or related field of study
• Possession of, or ability to obtain, security license and/or other licensing and credentialing as required
• Must be eligible to carry a firearm in Washington, DC (current or ability to obtain applicable licensing)
• Minimum of five (5) years of security management or supervisory experience, preferably in a high-profile or transportation setting
• Experience liaising with public agencies and working within a high-traffic, public environment
• Strong proficiency in Microsoft Office
• Excellent communication, organizational, and problem-solving skills; ability to interact successfully with all levels of employees and clients
• Excellent time management skills; ability to balance multiple competing tasks in a time compressed environment while generating quality results
• Strong knowledge of security procedures, emergency response protocols, and personnel management
• Proven ability to lead, train, and manage large teams across various shifts

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Industry certifications such as Certified Protection Professional (CPP), Physical Security Professional (PSP)

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• 401(k) plan, subject to eligibility requirements
• Paid time off offered at an accrual rate of 4.923 hours bi-weekly
• Eight paid holidays
• Employee Assistance Program
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…

Pay $100-$110K per Year

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.