GSOC Operator Financial Operations Center

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a GSOC Operator in Arlington, TX, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatch Officer with Allied Universal at a financial institution location, you will monitor and patrol assigned areas to support a secure environment for employees and visitors. Your role involves conducting routine patrols, remaining visible to help to deter security-related incidents, and providing outstanding customer service through clear communication. You will play a key part in responding to incidents and supporting access control procedures. Allied Universal values teamwork, trust, and integrity, and you will be a vital part of a caring and innovative team dedicated to putting people first.

Position Type: Full Time

Pay Rate: $22.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Monitor and manage communications for the location, receiving and dispatching calls as needed to security-related personnel and/or emergency services.
• Follow site-specific protocols to handle incidents and critical situations in a professional, calm, and problem-solving manner.
• Document all incidents, calls, and relevant activities accurately in accordance with company and location guidelines.
• Collaborate with on-site security-related teams to coordinate responses and support operational needs.
• Provide quality customer service to clients, visitors, and employees while adhering to location-specific procedures and Allied Universal policies.
• Assist in monitoring access control systems and/or surveillance equipment as required by the location.
• Support emergency response activities in accordance with established protocols and instructions from management.

Minimum Requirements:

• Must have at least 1 year of security-related experience.
• Must be at least 21 years of age.
• Customer service experience is preferred.
• CPR and/or First Aid certification is preferred.
• Experience with access control and/or badge systems is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.