Security Officer– Armed Mall Patrol Specialist

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Professional – Armed Mall Patrol Specialist in Austin, TX, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Armed Patrol Officer with Allied Universal, you will monitor and patrol assigned retail and mall locations, helping to deter security-related incidents while maintaining a visible presence. This role requires carrying a weapon as part of your responsibilities. You will communicate with guests and staff, provide exceptional customer service, and support a secure environment through teamwork and integrity. Join a company that values agility, reliability, and a people-first culture as you contribute to a welcoming atmosphere for everyone on site.

Position Type: Full Time

Pay Rate: $22.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and visitors by carrying out security-related procedures and site-specific policies, as well as responding to emergency situations when appropriate.
• Respond to incidents and critical situations at the location in a calm, problem-solving manner while adhering to established protocols.
• Conduct regular and random armed patrols throughout the retail or mall environment, including both the interior and perimeter areas, to help to deter unwanted activity and provide a visible Allied Universal presence.
• Monitor entrances, exits, and other designated areas to observe for unusual or suspicious activity, reporting findings according to client and Allied Universal protocols.
• Interact professionally with the public, store personnel, and/or tenants, providing assistance as needed while maintaining a security-related focus appropriate for a retail or mall setting.
• Document incidents, observations, and activities thoroughly in written reports or electronic systems as required by site procedures.

Minimum Requirements:

• An active Armed Guard Card or License is required.
• A Level III Armed Certification is required for roles in Texas.
• Having an active Guard Card or License is preferred.
• Customer service experience is preferred.
• Be at least 21 years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Participate in industry-specific security-related training programs.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. C15802