Security Officer – Hotel Patrol

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer – Hotel Patrol in Homewood, AL, you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. As a Patrol Unarmed Officer with Allied Universal at a prominent hotel and resort location, you will monitor and patrol assigned areas, helping to deter security-related incidents while maintaining a visible presence throughout the property. Your role involves conducting routine patrols, assisting guests with professionalism, and delivering outstanding customer service. You will be part of a team that values agility, reliability, and innovation, always putting people first and acting with integrity. This position offers an engaging environment where your commitment to teamwork and communication creates a welcoming atmosphere for all guests and staff.

Position Type: Full Time

Pay Rate: $14.80 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients, guests, and staff at the location by carrying out security-related procedures and site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner to help maintain order and support the site's operations.
• Conduct regular and random patrols throughout the hotel and resort property, including both the interior and perimeter, to help to deter unwanted activity and report any irregularities.
• Observe and report any suspicious activities, hazards, or maintenance issues encountered during patrols to the appropriate personnel.
• Assist with access control by monitoring entry and exit points and verifying credentials as required by site protocols.
• Maintain detailed and accurate logs and reports of daily activities, incidents, and observations in accordance with Allied Universal guidelines.
• Communicate professionally with guests, staff, and emergency responders to provide assistance and relay information as needed.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.