Security Officer - Residential Dispatch

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Residential Dispatch in Boston, MA, you will serve and safeguard clients in a range of industries such as Residential, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Officer with Allied Universal, you will play a key role in monitoring and coordinating security-related activities within a residential location. Your responsibilities will include managing communications, responding to incidents, and supporting access control efforts. By remaining visible and proactive, you help to deter security-related incidents while delivering outstanding customer service and communication, all within a culture that values teamwork, integrity, and putting people first.

Position Type: Part Time

Pay Rate: $21.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Operate dispatch systems to monitor and coordinate security-related activities within the residential location.
• Receive and respond to calls for assistance, emergencies, and incidents in a calm and problem-solving manner.
• Communicate with on-site security personnel and direct resources as needed to address incidents or requests for service.
• Document and report all incidents, observations, and communications according to site-specific policies.
• Assist visitors, residents, and vendors by providing customer service and information as needed.
• Support Allied Universal team members by relaying critical information and facilitating prompt responses to situations as they arise.

Minimum Requirements:

• At least 2 years of security-related experience is required.
• Access control and badge experience is preferred.
• Ability to lift up to 20 pounds is preferred.
• Customer service experience is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.