Security Officer - Front Desk Concierge

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk Concierge in Burbank, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Professional with Allied Universal at a commercial real estate location, you will be the first point of contact for visitors and tenants. Your role involves managing access control, monitoring alarm panels, and providing outstanding customer service. You will help to deter security-related incidents through your presence and communication skills, all while reflecting our values of teamwork, integrity, and a people-first approach.

Position Type: Full Time

Pay Rate: $18.75 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Greet and assist visitors, tenants, and employees at the front desk, providing a professional and welcoming presence within the commercial real estate location.
• Monitor access to the building by verifying identification and/or credentials and maintaining visitor logs as required by site-specific policies.
• Respond to incidents and critical situations at the front desk in a calm, problem-solving manner, following established Allied Universal and client procedures.
• Communicate and collaborate with property management, tenants, and Allied Universal team members to address security-related concerns and requests.
• Maintain awareness of surroundings and report any suspicious activity or security-related incidents to the appropriate personnel.
• Assist with emergency response activities from the front desk, including following evacuation procedures and providing information to first responders as needed.
• Perform administrative tasks such as answering phones, managing packages and deliveries, and maintaining records associated with front desk operations.

Minimum Requirements:

• A valid guard card or license is preferred.
• Being comfortable using a computer or tablet is preferred.
• Experience with access control or badge systems is preferred.
• Experience with alarm panels is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.