Security Officer Mobil Outreach - Encampment Response Job in Burbank, California
Company Overview:
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Hiring for a Security Officer - Unarmed
Join the world’s leading global security company!
- Payrate is $27.80 per hour. Full Time or Part Time Shift
- Location: Burbank, California
- Excellent benefits and career growth opportunities
Mobile Outreach / Encampment Response / Driving Position
We are hiring a Security Officer for a mobile response post. This is not a static gate or lobby assignment. You will drive between client properties, respond to calls about unauthorized encampments and loitering, make contact with people on site, and offer connection to available services while protecting the client’s property.
Candidates with social work, case management, or homeless outreach experience are strongly preferred.
Responsibilities:
- Drive a marked or company-assigned vehicle to client sites in response to calls about encampments, loitering, unauthorized camping, or people remaining on the property
- Make professional, in-person contact with individuals on site
- Inquire whether they need services and share approved resource information (shelter, outreach teams, 211/LAHSA, medical, or other partner programs as directed by the client)
- Ask people to leave private property when they do not have authorization to remain
- Document every contact: location, time, description, what was offered, whether the person accepted or declined services, and whether they vacated
- Learn and use the client’s software for dispatch, notes, incident reports, and activity logs
- Conduct property checks after contacts (tents, bedding, carts, abandoned items, safety hazards)
- Notify supervision and, when required, law enforcement if someone refuses to leave, a camp is being established, or there is a safety issue
- Maintain a visible, professional presence and represent the client and company on every stop
- Complete Daily Activity Reports and incident reports before end of shift
Minimum Requirements:
- Current California Guard Card (or ability to obtain before start, if required by site)
- Valid driver’s license held for at least one (1) year
- Clean driving record (no recent at-fault collisions, DUI, or major violations; MVR will be checked)
- Comfortable working outdoors and walking lots, alleys, and property perimeters
- Willing and able to learn the client’s software (dispatch, reporting, and notes systems)
- Able to communicate clearly and calmly with people in crisis, under stress, or who may be unsheltered
- High school diploma or equivalent
- Pass background check and drug screen
- Reliable transportation to the report location (vehicle provided for on-duty response, depending on site)
Strongly preferred:
- Prior homeless outreach, social work, case management, shelter, or street engagement experience
- Experience talking with people who are unsheltered and connecting them to services
- Security experience on parking lots, commercial property, or mobile patrol
- Bilingual (English/Spanish) a plus
- Familiarity with LA-area resources (211, LAHSA, outreach partners) a plus
PPO 14417
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
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