Security Professional - Front Desk Specialist

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Professional - Front Desk Specialist in Burlington, NC, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk professional in a healthcare location, you will be the first point of contact for visitors, staff, and patients, providing a welcoming presence while assisting with security-related access and visitor protocols. Your role is crucial in helping to deter incidents by remaining attentive and supporting a secure environment through excellent customer service and clear communication. At Allied Universal, you will be part of a team that values people, integrity, and innovative solutions, making a positive impact every day.

Position Type: Full Time

Pay Rate: $17.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide exceptional customer service by following security-related procedures and site-specific policies at the front desk of a healthcare facility.
• Monitor access to the location, verifying identification and logging visitors as required.
• Respond to incidents and critical situations in a calm, problem-solving manner, while following established protocols.
• Assist visitors and staff with directions and information, maintaining a professional and helpful presence at the front desk.
• Observe and report any unusual activity or security-related concerns to the appropriate personnel and/or Allied Universal management.
• Support emergency response activities as needed, including following instructions from medical or emergency staff.

Minimum Requirements:

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.