Security Officer - Utilities Dispatch Specialist

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Utilities Dispatch Specialist in Carmel, IN, you will serve and safeguard clients in a range of industries such as Utilities, and more. As a Dispatch Officer within a utilities location, you will monitor and patrol assigned areas, conduct routine patrols, and help to deter security-related incidents while delivering outstanding customer service and communication. You will play a key role in managing access control and badge procedures. This is a driving position. Join Allied Universal, where our agile, reliable, and innovative team puts people first and always acts with integrity.

Position Type: Full Time

Pay Rate: $21.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service by carrying out security-related procedures and site-specific policies, as well as responding to emergency situations when appropriate.
• Monitor and coordinate communication between field personnel, emergency responders, and site management to facilitate timely responses to incidents and critical situations.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Maintain accurate records of calls, incidents, and dispatch activities as required by site policies.
• Utilize communication equipment to dispatch security-related personnel and relay important information across the location.
• Assist in managing access control by verifying credentials and monitoring entry and exit points as needed.
• Support Allied Universal management and site leadership by maintaining awareness of ongoing activities and reporting any unusual circumstances.

Minimum Requirements:

• Must be at least 21 years of age.
• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• Must have 5 years of industrial security-related experience or 2 years of military, law enforcement, emergency medical technician, or fire department services experience.
• Customer service experience is preferred.
• Experience with access control or badge systems is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.