Security Site Protection Manager (Amazon). Job in Chicago, Illinois
Chicago, Illinois
Position Type: Full Time
Req ID: 2026-1741772
Date posted: 11/04/2026
Company Overview:
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Security Site Protection Manager (Amazon).
Salary: $105,000.00 / Yearly
Please Note: Amazon is not conducting interviews for any past Amazon employees of any role.
QUALIFICATIONS (MUST HAVE):
- 10+ years of military or civilian law enforcement experience.
- Military or law enforcement leadership position.
- 2+ years of management, operations, or supervisory experience.
- Experience hiring, developing, motivating, and retaining staff.
- Able to manage multiple priorities, complex situations, diverse teams, and client needs.
- Proven ability to build and maintain client relationships.
- Strong interpersonal and communication skills.
- Able to work independently and in a team environment.
- Bachelor's degree in Criminal Justice, Business Administration, or related field.
- State/local licensing requirements may apply prior to employment
Allied Universal® is hiring a Site Security Lead (Amazon). The Site Security Lead is accountable for the day-to-day operations of an assigned customer site, including hiring, training, disciplining, and terminating staff. Build, improve and maintain relationships with clients and employees: develop & retain staff; coordinate needed support services and solve problems to effectively keep the site safe and secure. Meet or exceed service level agreement & operational goals; provide quality customer service.
RESPONSIBILITIES:
- Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime
- Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations
- Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property
- Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams
- Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies)
PREFERRED QUALIFICATIONS (NICE TO HAVE):
- American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification
- Previous payroll, billing, or scheduling experience
- Aptitude with security systems: CCTV, access control, and badge administration
BENEFITS:
- Medical, dental, vision, basic life, AD&D, and disability insurance
- Enrollment in our company’s 401(k)plan, subject to eligibility requirements
- Eight paid holidays annually, five sick days, and four personal days
- Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Why Join Allied Universal?
- Career Growth: Opportunities to advance within a global leader in security services
- Impactful Work: Play a vital role in protecting people, property, and businesses
- Supportive Team: Work with caring professionals dedicated to safety and excellence
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
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OUR CORE VALUES MAKE US PHENOMENAL:
Trusted, Reliable, Forward-Thinking, Courageous, Caring, Nimble and Responsive
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to our customers and to one another, a dedication to a customer experience that is an industry standard.
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OUR Relationships
with our customers and employees are at the heart of everything we do, every day.
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