Security Officer - Inpatient Wing Patrol

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Inpatient Wing Patrol in Cleveland, OH, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an Unarmed Patrol Officer with Allied Universal at a leading healthcare location, you will conduct routine foot patrols, maintain a professional presence that can help to deter security-related incidents, and support staff, patients, and visitors with clear communication and responsive customer service. You will document activities, report concerns promptly, and partner with your team to deliver reliable service with integrity, agility, and an innovative, people-first approach.

Position Type: Part Time

Pay Rate: $16.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to patients, visitors, and staff by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities within a healthcare location.
• Conduct regular and random unarmed patrols of buildings, corridors, parking areas, and the perimeter to help to deter unauthorized activity and identify potential concerns.
• Respond to incidents and critical situations in a calm, problem-solving manner, including medical facility disturbances, suspicious activity, and activated alarms.
• Monitor access points and control entry according to site procedures, including verifying identification and directing visitors to appropriate destinations.
• Assist with de-escalation and conflict resolution when needed, using clear communication and a professional presence.
• Observe and report hazards, maintenance issues, and policy concerns to the appropriate department for follow-up.
• Complete detailed incident reports, shift logs, and other documentation in a timely manner.
• Operate security-related equipment such as radios, badge systems, and/or video monitoring systems as assigned by the site.
• Support emergency response activities such as fire alarms, severe weather procedures, missing person notifications, and/or evacuation support as directed by site leadership.
• Provide escort assistance for staff, patients, visitors, and/or vendors when requested and permitted by site policy.
• Coordinate with healthcare staff and local responders when required, relaying accurate information and following site communication protocols.
• Perform additional duties as assigned to support site operations and customer service expectations.

Minimum Requirements:

• Hospital vaccines are required.
• Proof of a high school diploma or GED is required.
• CPR and/or First Aid certification is preferred and may be completed post hire.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.