Security Officer Customer Service Patrol
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
As a Security Officer Customer Service Patrol in Concord, NC at Amazon warehouse you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as an unarmed officer in a dynamic tech location, where you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and deliver exceptional customer service and communication. In this role, you will support a caring culture built on teamwork, integrity, and reliability while bringing an agile, innovative approach to daily responsibilities.
Position Type: Full Time
Pay Rate: $18.19 / Hour
Job Schedule:
DayTimeMon10:00 PM - 06:00 AMWed10:00 PM - 06:00 AMThur10:00 PM - 06:00 AMSun10:00 PM - 06:00 AMWhat You'll Do:
- Provide customer service to employees, visitors, and vendors by carrying out security-related procedures, site-specific policies, and/or emergency response activities when appropriate.
- Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, documenting observations and communicating relevant information to site leadership and/or emergency personnel.
- Conduct regular and random patrols throughout offices, common areas, parking areas, and the perimeter to help to deter unauthorized activity and identify unusual conditions.
- Monitor access points and visitor activity in accordance with site protocols, assisting with badge verification, entry procedures, and escalation of security-related concerns.
- Support a professional environment at a fast-paced technology location by reporting hazards, policy violations, and/or maintenance issues through the proper channels.
Minimum Requirements:
- Alarm panel experience is preferred.
- Being comfortable using a computer or tablet is preferred.
- Customer service experience is preferred.
- A guard card or license is preferred.
- Access control and badge experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver's license will be required for driving positions only.
Why Join Us:
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
.If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
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