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Security Officer Support Clerk Hybrid

Cupertino, California Position Type: Full Time Shift Type: Afternoon, Morning, Overnight Req ID: 2026-1634418 Work Days Available: Friday, Monday, Saturday, Sunday, Thursday, Tuesday, Wednesday Date posted: 07/17/2026
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Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.



Allied Universal is seeking a motivated and dependable Security Officer / Suport Clerk (Hybrid) professional to join our team in a unique hybrid role that combines frontline security operations with administrative support responsibilities. This position is ideal for candidates who enjoy variety, working in a fast pace complex computer task environment, comfortable learning new skills, and looking for career growth beyond a traditional security officer position.

Pay:

  • $30.00/hour while working Support Clerk assignments
As a Hybrid Security Officer / Support Clerk, you will work primarily Security Officer assignments while receiving training to perform Security Support Clerk duties. Once trained, you will provide coverage for Support Clerk shifts during scheduled PTO, leaves of absence, call-offs, and other staffing needs. This position offers the opportunity to gain valuable administrative, client service, and operations experience while remaining an active member of our security team.
Because Support Clerk coverage is critical to our operations, candidates must be available to begin work within the following start windows when scheduled:
  • 12:00 PM – 4:00 PM
  • 6:00 PM – 10:00 PM

Schedule & Flexibility

This is a flexible position that supports both Security Officer and Security Support operations. Employees may be scheduled for either assignment based on business needs. Security Officer shifts may vary and can include weekends, holidays, evenings, overnight shifts, and short-notice scheduling.
Security Officer Responsibilities
  • Monitor for unsafe conditions, security risks, and policy violations
  • Respond appropriately to emergencies, alarms, and incidents
  • Control access to the facility by monitoring entrances and exits
  • Assist employees, visitors, and contractors in a professional manner
  • Complete detailed incident reports, activity logs, and other required documentation
  • Communicate with supervisors, law enforcement, or emergency responders when necessary
  • Perform other security-related duties as assigned
Support Clerk Responsibilities
When assigned as a Support Clerk, you will serve as the primary liaison for incoming Security Officer Requests (SORs) from client stakeholders
Responsibilities include:
  • Receive, process, and complete security service requests accurately and efficiently
  • Review requests for completeness, accuracy, and compliance with established procedures
  • Determine staffing and resource requirements based on operational priorities
  • Create and maintain post orders using established standards
  • Update and maintain FileMaker Pro databases and daily contractor logs
  • Modify service requests based on client changes, staffing shortages, or operational priorities
  • Provide timely updates to clients and internal leadership
  • Deliver exceptional customer service while building positive relationships with client stakeholders
  • Perform additional administrative and operational support duties as assigned
Minimum Qualifications
  • High school diploma or equivalent required
  • Associate degree in Business Administration or related field preferred
  • Three to five years of administrative experience in a fast-paced environment preferred
  • Previous customer service or client-facing experience
  • Excellent written and verbal communication skills
  • Strong organizational skills with exceptional attention to detail
  • Ability to multitask and prioritize competing responsibilities
  • Comfortable working independently and as part of a team
  • Resume required
Technical Qualifications
Candidates should have strong computer proficiency working with complex computer tasks, including experience with:
  • Apple/macOS applications (Keynote, Pages, Numbers) a plus
  • FileMaker Pro or the ability to quickly learn database systems
  • Data entry and administrative software experience preferred
  • Professional email and business communication required

BENEFITS:

  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company’s 401(k)plan
  • 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

PPO 14417



Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

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Career Path

Allied Universal offers many career paths to support your immediate and future success.

  1. Regional Vice President
  2. General Manager
  3. Branch Manager
  4. Director of Operations
  5. Client Manager
  6. Operations Manager
  7. Field Supervisor
  8. Shift Supervisor
  9. Security Professional

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