CCURE Physical Security Technician

Company Overview:

Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology — video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you’re an installation technician, service technician, engineer, or project manager, you’ll discover rewarding opportunities to grow your career as part of a valued team.

Apply today and be phenomenal—build a meaningful career while protecting what matters most through innovative security technology.

Job Description:

POSITION OVERVIEW:

Allied Universal® Technology Services is hiring an Embedded Technician for an automotive enterprise client to drive our mission of being the world's most trusted service provider. The technician will perform service, maintenance, repair, and diagnostics on access control systems and IP-based video equipment The role supports an enterprise-level client, with travel expectations in the local area.

• Pay: $35.00 - $45.00 hourly
• Other Benefits: Company vehicle, gas card, laptop and cell phone
• Relocation: On a case-by-case scenario, seeking candidates with availability to relocate
• Certification(s): CCURE 9000 or Milestone

RESPONSIBILITIES:

• Monitor, service, identify, repair, troubleshoot, and detect access control equipment and IP-based video security systems on site and remotely from client location
• Field experience installing and troubleshooting card readers, door contacts, REX motion detectors, electrified locks, duress buttons, etc.
• Experience working in SQL as it relates to CCure 9000
• Experience with iStar panels and auxiliary boards (input and output boards, IP-ACMs, etc.)
• Basic understanding of networking fundamentals, including IP addressing, subnets, gateways, DNS configuration, and the differences between DHCP and static IP setups
• Troubleshooting network communication issues with security devices such as access control panels and cameras
• Ability to report daily to the customer's location and interact professionally with a variety of stakeholders including managers and executive staff, as well as embedded security professionals
• Execute, document and track service-related issued through ticketing system (ServiceNow)

QUALIFICATIONS (MUST HAVES):

• High school diploma or equivalent
• Minimum of two (2) years of field experience in the electronic security industry
• Software House CCURE 9000 or Milestone manufacturer certifications
• Knowledge and experience of ticketing systems
• Available for schedule "on-call" duties to respond to emergency service tickets/requests
• Must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a company issued vehicle
• Strong computer skills with the ability to quickly navigate and oversee the use of multiple systems and applications
• Excellent interpersonal and communication (both oral and written) skills to document and report important information with all levels of the organization
• Ensure the completion of tasks and projects, both independently and as part of a team, to meet deadlines and contribute to the overall success of the organization
• Strong troubleshooting skills, mechanical and electronics aptitude, with ability to work with a variety of hand and power tools
• Capable of lifting up to 50lbs and work on various ladder heights

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Highly skilled in the electronic security industry
• Additional manufacturer certifications related to access control

BENEFITS:

• Company Vehicle + Gas Card
• Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law

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Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.