Vice President, Communications

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal® is hiring a Vice President of Communications—North America to build, advance, and champion the vision of being the most trusted corporate services partner in a world of evolving risk. Reporting to the Global Chief Communications & Investor Relations Officer, this leader will be a strategic communications partner to the executive team and will be responsible for setting and executing the communications strategy in alignment with the organization’s global corporate objectives.

The leader will develop a comprehensive strategy that reaches internal and external audiences to promote the brand and enhance Allied Universal's reputation across North America. The right candidate will provide expertise and innovative approaches combined with creative storytelling to define, drive, and evaluate the effectiveness of internal and external communications, including corporate communications, public relations, crisis management, media relations, and social media.

Generating annual revenues of approximately $23 billion, Allied Universal® is the 3^rd largest employer in North America and 7^th largest employer in the world, with approximately 800,000 employees in more than 100 countries and territories. As a leader in the security industry, we value our mission-driven culture. By embracing our core values—agility, reliability, caring, teamwork, integrity, safety, and innovation—you’ll excel as a leader while strengthening our culture and growth, reflected in the communities and customers we serve.

RESPONSIBILITIES:

Strategy & Leadership:

• Plan, develop, and lead a best‑in‑class communications function across the Americas, aligning messaging to corporate strategy and measurable outcomes
• Translate strategic and tactical business plans into clear, consumable narratives for diverse audiences
• Select, develop, and retain top communications talent; set performance standards and coach for continuous improvement

External & Media Relations:

• Own media relations and serve as spokesperson; field and respond to reporter requests with speed and precision
• Develop a robust public relations strategy that grows thought leadership and elevates brand reputation across the corporate services/security ecosystem
• Provide strategic oversight for social media and video storytelling that humanizes the Allied Universal brand, builds trust with clients and partners, and showcases the people and expertise behind our work
• Craft executive‑level communications, presentations, and narratives that reflect enterprise priorities and leadership tone

Issues, Crisis & Change Management:

• Lead daily issues/crisis communications with scenario planning, talking points, and rapid cross‑functional coordination
• Partner with stakeholders on regional organizational change management plans, devising strategies to counter resistance and align stakeholders

Internal Communications:

• Build a top‑quality internal communications program that ensures employees are informed, engaged, and connected to leadership and each other
• Partner cross‑functionally and across business units/regions to keep key messages consistent and culture‑building
• Introduce modern content delivery methods (digital, video, social, live forums) to foster two‑way dialogue and feedback loops

Content, Campaigns & Thought Leadership:

• Develop ideas and opportunities for press releases, feature articles, solution launches, case studies, personnel announcements, social media posts, and executive interviews
• Establish editorial standards for storytelling and message architecture across channels
• Define success metrics; build dashboards to measure effectiveness, impact, and engagement, and run regular reviews and optimizations

QUALIFICATIONS:

• Bachelor’s degree in Marketing, Communications, Marketing, Journalism or related field
• 10+ years in B2B communications/marketing with a proven record in large, complex organizations
• Expertise in crisis communications, media relations, corporate communications, social media, and executive counsel
• Demonstrated ability to drive thought leadership internally and externally; strong storytelling and message development skills
• High integrity and discretion with sensitive information; strong interpersonal skills; project management excellence; and ability to meet multiple deadlines
• Public company experience is highly desired

COMPENSATION AND BENEFITS:

• Base salary range: $170,000 to $180,000 (based on skills, qualifications, and relevant experience), annual bonus, equity package
• Medical, dental, vision, retirement plan with a company match, basic life, AD&D, and disability insurance
• Eight paid holidays annually, five sick days, and four personal days
• Executive flex time off plan

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.