Security Officer Patrol Console Operator
Jacksonville, Florida
Position Type: Full Time
Shift Type: Morning
Req ID: 2026-1605983
Work Days Available: Monday, Tuesday, Saturday, Sunday
Date posted: 06/03/2026
As a Security Officer Patrol Console Operator in Jacksonville, FL, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an unarmed officer in a retail location, where you will monitor assigned areas, conduct routine patrols, remain visible to help deter security-related incidents, and deliver outstanding customer service. This role is ideal for someone who enjoys staying active, communicating with shoppers and staff, and supporting daily operations with integrity, teamwork, and a people-first approach.
Position Type: Full Time
Pay Rate: $16.50 / Hour
Job Schedule:
| Day | Time |
|---|---|
| Mon | 07:30 AM - 04:00 PM |
| Tue | 07:30 AM - 04:00 PM |
| Sat | 05:00 AM - 05:00 PM |
| Sun | 05:00 AM - 05:00 PM |
What You'll Do:
- Provide customer service to visitors, customers, and store personnel by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to the location.
- Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, documenting observations and communicating with store management and/or emergency services as needed.
- Conduct regular and random patrols throughout the retail location, including sales floors, common areas, entrances, exits, and perimeter areas, helping to deter unauthorized activity and identify unusual conditions.
- Monitor foot traffic, observe for policy violations and/or suspicious behavior, and report security-related concerns, maintenance issues, or hazards to the appropriate contact.
- Support closing and opening procedures, assist with access control and restricted area monitoring, and provide a professional presence that helps promote an orderly shopping environment.
Minimum Requirements:
- At least 6 months of security-related experience is required.
- Customer service experience is preferred.
- Access control and badge experience is preferred.
- Comfort using a computer or tablet is preferred.
- A state, county, or city issued security license is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Why Join Us:
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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