Security Officer Customer Care Patrol
Los Angeles, California
Position Type: Full Time
Shift Type: Overnight
Req ID: 2026-1611286
Work Days Available: Monday, Tuesday, Friday, Saturday, Sunday
Date posted: 06/11/2026
As a Security Officer Customer Care Patrol in LOS ANGELES , CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an Unarmed Patrol Officer at a busy retail location, where you will conduct routine patrols, remain visible to help deter security-related incidents, and support a welcoming atmosphere through strong customer service and communication. In this role, you will contribute to a caring, agile team that values reliability, innovation, teamwork, and integrity while helping create a positive experience for shoppers, guests, and staff.
Position Type: Full Time
Pay Rate: $19.57 / Hour
Job Schedule:
| Day | Time |
|---|---|
| Mon | 12:00 AM - 08:00 AM |
| Tue | 12:00 AM - 08:00 AM |
| Fri | 12:00 AM - 08:00 AM |
| Sat | 12:00 AM - 08:00 AM |
| Sun | 12:00 AM - 08:00 AM |
What You'll Do:
- Provide customer service to visitors, tenants, and staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a retail location.
- Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, documenting details and communicating with management and/or public emergency services as needed.
- Conduct regular and random patrols throughout storefronts, common areas, entrances, parking areas, and the exterior perimeter to help to deter unwanted activity and report unusual conditions.
- Monitor access points, observe customer and employee activity, and support loss prevention and property protection efforts in accordance with post instructions and location procedures.
- Assist with crowd management, closing procedures, and/or after-hours checks, helping to address policy violations, hazards, and maintenance-related concerns encountered during patrols.
Minimum Requirements:
- Loss prevention experience is preferred.
- Customer service experience is preferred.
- A guard card and/or license is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Why Join Us:
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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