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Security Officer Dispatch Coordinator

Maiden, North Carolina Position Type: Full Time Shift Type: Afternoon Req ID: 2026-1605922 Work Days Available: Monday, Tuesday, Wednesday, Thursday, Sunday Date posted: 06/03/2026
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As a Security Officer Dispatch Coordinator in Maiden, NC, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Dispatch Professional supporting a dynamic tech and communications location. In this role, you will monitor activity, coordinate responses to security-related incidents, manage communications across the site, and help support a smooth daily operation. Your strong presence, quick decision-making, and customer service mindset reflect our values of being agile, reliable, innovative, and acting with integrity through teamwork.


Position Type: Full Time

Pay Rate: $20.50 / Hour

Job Schedule:

DayTime
Mon01:45 PM - 10:15 PM
Tue01:45 PM - 10:15 PM
Wed01:45 PM - 10:15 PM
Thur01:45 PM - 10:15 PM
Sun01:45 PM - 10:15 PM

What You'll Do:

  • Provide customer service to employees, visitors, and/or vendors by carrying out site-specific procedures, access-related protocols, and when appropriate, emergency response activities.
  • Monitor communication systems, alarms, cameras, and/or other dispatch tools to help identify unusual activity and relay information to on-site personnel in a calm, problem-solving manner.
  • Coordinate routine and urgent dispatch activity by receiving calls, prioritizing incidents, documenting details, and communicating updates to Allied Universal personnel and designated site contacts.
  • Maintain accurate logs, incident reports, and status records related to calls for service, alarm activity, visitor concerns, and other security-related events.
  • Support regular and random patrol activity by dispatching personnel to assigned areas, tracking coverage across the location, and reporting issues that may require follow-up.

Minimum Requirements:

  • Have 3+ years of combined law enforcement, military, and/or security-related experience or a college degree.
  • Being comfortable using a computer or tablet is preferred.
  • Access control and badge experience is preferred.
  • CPR and/or First Aid certification is preferred.
  • Alarm panel experience is preferred.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Why Join Us:

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

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Allied Universal offers many career paths to support your immediate and future success.

  1. Regional Vice President
  2. General Manager
  3. Branch Manager
  4. Director of Operations
  5. Client Manager
  6. Operations Manager
  7. Field Supervisor
  8. Shift Supervisor
  9. Security Professional

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