Security Officer Dispatch Operations
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
As a Security Officer Dispatch Operations in Maiden, NC, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Dispatch professional supporting a dynamic tech and communications location. In this role, you will monitor alarms and access activity, coordinate responses to security-related concerns, document incidents, and provide outstanding customer service and communication. Working with an agile, reliable, and innovative team, you will help support daily operations through teamwork, care for people, and integrity.
Position Type: Full Time
Pay Rate: $20.50 / Hour
Job Schedule:
| Day | Time |
|---|---|
| Thur | 01:45 PM - 10:15 PM |
| Fri | 01:45 PM - 10:15 PM |
| Sat | 01:45 PM - 10:15 PM |
| Sun | 01:45 PM - 10:15 PM |
What You'll Do:
- Provide customer service to employees, visitors, and/or vendors by carrying out site-specific procedures, communication protocols, and when appropriate, emergency response activities.
- Monitor communication systems, receive calls for service, and dispatch personnel to incidents, service requests, and/or priority situations across the location in a calm, problem-solving manner.
- Document incidents, alarms, maintenance concerns, and other security-related activity in logs and reports, and relay updates to site contacts, field personnel, and/or supervisors as needed.
- Support access control and after-hours coordination by verifying information, communicating instructions, and helping to route security-related concerns to the appropriate personnel.
- Conduct regular and random patrol coordination and monitor coverage around the business and perimeter, recognizing that working environments and conditions may vary by location.
Minimum Requirements:
- Possess 3+ years of combined law enforcement, military, and/or security-related experience, or a college degree.
- Customer service experience is preferred.
- Alarm panel experience is preferred.
- Access control and badge experience is preferred.
- Be comfortable using a computer or tablet, preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Why Join Us:
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
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