Security Officer - Bank Branch Greeter

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Bank Branch Greeter in Malvern, PA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Security Officer at a financial institution location, you will be the first point of contact, welcoming visitors, managing access, and monitoring cameras and alarms to help identify and help to deter security-related concerns. You will support employees and guests with clear communication, document incidents, and use computer and/or tablet systems for reporting and visitor logs. At Allied Universal, you will bring integrity, teamwork, and a people-first approach every day.

Position Type: Full Time

Pay Rate: $20.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to employees, visitors, and vendors at a front desk within a financial institution location by carrying out security procedures, site-specific policies, and when appropriate, emergency response activities.
• Control access by verifying identification, issuing visitor credentials, maintaining sign-in and sign-out logs, and directing guests to appropriate destinations.
• Monitor security-related alarms, access control systems, and CCTV as assigned, and report irregular activity per site procedures.
• Answer phones and greet arrivals, route calls and requests, and coordinate with building management and client contacts as needed.
• Respond to incidents and critical situations in a calm, problem-solving manner, including medical events, fire alarms, and other urgent situations, and notify emergency services when directed by procedure.
• Complete security-related reports and documentation such as incident reports, daily activity logs, and shift turnover notes with accurate details.
• Support a professional lobby environment by assisting with package and delivery screening procedures, lost and found processes, and lobby queue management as applicable.
• Communicate clearly with Allied Universal leadership and site contacts regarding policy questions, access issues, and operational concerns, escalating matters when required.
• Help to deter unauthorized access and/or disruptive behavior through a visible, attentive front desk presence and consistent application of site policies.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.